Conference Paper

Influences of Peers, Friends, and Managers on Employee Engagement

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Association for Computing Machinery

Abstract

Employee engagement is a reflection of an employee's experience of work. Previous research has analyzed each employee's experience in terms of individual factors. We provide the first report of the influence on engagement of peers (who report to the same manager) and friends (who share social ties in an internal social network), using linear regression to model employee engagement in a sample of more than 44,000 employees. We show that an employee's engagement is associated with the engagement of her/his peers, friends, and manager. Our results contribute to analyses of social factors at work, and argue for revisions to existing theories of employee engagement.

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Muller, Michael; Shami, N. Sadat; Guha, Shion; Masli, Mikhil; Geyer, Werner; Wild, Alan (2016): Influences of Peers, Friends, and Managers on Employee Engagement. Proceedings of the 2016 ACM International Conference on Supporting Group Work. DOI: 10.1145/2957276.2957292. Association for Computing Machinery. pp. 131–136. Sanibel Island, Florida, USA

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organization, social network, social ties, employee engagement, organization structure

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Number of citations to item: 9

  • Vedant Das Swain, Koustuv Saha, Manikanta D. Reddy, Hemang Rajvanshy, Gregory D. Abowd, Munmun De Choudhury (2020): Modeling Organizational Culture with Workplace Experiences Shared on Glassdoor, In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3313831.3376793
  • Joel B. Bennett (2018): Integral Organizational Wellness<sup>™</sup>: An evidence‐based model of socially inspired well‐being, In: Journal of Applied Biobehavioral Research 4(23), doi:10.1111/jabr.12136
  • Luke Haliburton, Pawel W. Wozniak, Albrecht Schmidt, Jasmin Niess (2021): Charting the Path: Requirements and Constraints for Technology-Supported Walking Meetings, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3476088
  • Ivo Benke, Maren Schneider, Xuanhui Liu, Alexander Maedche (2022): TeamSpiritous - A Retrospective Emotional Competence Development System for Video-Meetings, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555117
  • Dakuo Wang, Michael Muller, Qian Yang, Zijun Wang, Ming Tan, Stacy Hobson (2022): Organizational Distance Also Matters, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555554
  • Mohit Chandra, Munmun De Choudhury (2023): What Makes Some Workplaces More Favorable to Remote Work? Unpacking Employee Experiences During COVID-19 Via Glassdoor, In: Proceedings of the 15th ACM Web Science Conference 2023, doi:10.1145/3578503.3583602
  • Koustuv Saha, Asra Yousuf, Louis Hickman, Pranshu Gupta, Louis Tay, Munmun De Choudhury (2021): A Social Media Study on Demographic Differences in Perceived Job Satisfaction, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449241
  • Zhen He, Xinwei Dai, Toshihiko Yamakami, Tomoo Inoue (2020): Preliminary Utility Study of a Short Video as a Daily Report in Teleworking, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-58157-2_3
  • Tanushree Mitra, Michael Muller, N. Sadat Shami, Abbas Golestani, Mikhil Masli (2017): Spread of Employee Engagement in a Large Organizational Network, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134716
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