Characterizations of Online Harassment: Comparing Policies Across Social Media Platforms

dc.contributor.authorPater, Jessica A.
dc.contributor.authorKim, Moon K.
dc.contributor.authorMynatt, Elizabeth D.
dc.contributor.authorFiesler, Casey
dc.date.accessioned2023-03-17T22:48:44Z
dc.date.available2023-03-17T22:48:44Z
dc.date.issued2016
dc.description.abstractHarassment in online spaces is increasingly part of public debate and concern. Pervasive problems like cyberbullying, hate speech, and the glorification of self-harm have highlighted the breadth and depth of harassment taking place online. In this study we conduct a content analysis of the governing policies for fifteen social media platforms as they relate to harassment (of oneself and/or of community members) and other associated behaviors. We find that there is a striking inconsistency in how platform-specific policies depict harassment. Additionally, how these policies prescribe responses to harassment vary from mild censuring to the involvement of law enforcement. Finally, based on our analysis and findings, we discuss the potential for harnessing the power of the online communities to create norms around problematic behaviors.en
dc.identifier.doi10.1145/2957276.2957297
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4511
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2016 ACM International Conference on Supporting Group Work
dc.subjectgovernance
dc.subjectonline communities
dc.subjectharassment
dc.subjectterms of service
dc.subjectcommunity norms
dc.subjectpolicy
dc.subjectsocial media
dc.titleCharacterizations of Online Harassment: Comparing Policies Across Social Media Platformsen
dc.typeText/Conference Paper
gi.citation.startPage369–374
gi.citations.count96
gi.citations.elementHaesoo Kim, Juhoon Lee, Jeong-Woo Jang, Juho Kim (2024): ReSPect: Enabling Active and Scalable Responses to Networked Online Harassment, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(8), doi:10.1145/3637394
gi.citations.elementRenkai Ma, Zinan Zhang, Xinning Gui, Yubo Kou (2024): Labeling in the Dark: Exploring Content Creators’ and Consumers’ Experiences with Content Classification for Child Safety on YouTube, In: Designing Interactive Systems Conference, doi:10.1145/3643834.3661565
gi.citations.elementIshita Haque, Rudaiba Adnin, Sadia Afroz, Faria Huq, Sazan Mahbub, A. B. M. Alim Al Islam (2021): ”A Tale on Abuse and Its Detection over Online Platforms, Especially over Emails”: From the Context of Bangladesh, In: 8th International Conference on Networking, Systems and Security, doi:10.1145/3491371.3491374
gi.citations.elementShagun Jhaver, Alice Qian Zhang, Quan Ze Chen, Nikhila Natarajan, Ruotong Wang, Amy X. Zhang (2023): Personalizing Content Moderation on Social Media: User Perspectives on Moderation Choices, Interface Design, and Labor, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610080
gi.citations.elementYufei Han, Kevin Alejandro Roundy, Acar Tamersoy (2021): Towards Stalkerware Detection with Precise Warnings, In: Annual Computer Security Applications Conference, doi:10.1145/3485832.3485901
gi.citations.elementJens Brunk, Marco Niemann, Dennis M. Riehle (2019): Can Analytics as a Service Save the Online Discussion Culture? - The Case of Comment Moderation in the Media Industry, In: 2019 IEEE 21st Conference on Business Informatics (CBI), doi:10.1109/cbi.2019.00061
gi.citations.elementHaesoo Kim, HaeEun Kim, Juho Kim, Jeong-woo Jang (2022): When Does it Become Harassment?, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555575
gi.citations.elementChandell Gosse, Victoria O’Meara, Jaigris Hodson, George Veletsianos (2023): Too rigid, too big, and too slow: institutional readiness to protect and support faculty from technology facilitated violence and abuse, In: Higher Education 4(87), doi:10.1007/s10734-023-01043-7
gi.citations.elementJessica L. Feuston, Alex S. Taylor, Anne Marie Piper (2020): Conformity of Eating Disorders through Content Moderation, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(4), doi:10.1145/3392845
gi.citations.elementJie Cai, Aashka Patel, Azadeh Naderi, Donghee Yvette Wohn (2024): Content Moderation Justice and Fairness on Social Media: Comparisons Across Different Contexts and Platforms, In: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613905.3650882
gi.citations.elementVeronica A. Rivera, Daricia Wilkinson, Aurelia Augusta, Sophie Li, Elissa M. Redmiles, Angelika Strohmayer (2024): Safer Algorithmically-Mediated Offline Introductions: Harms and Protective Behaviors, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3686948
gi.citations.elementJoseph Seering, Tianmi Fang, Luca Damasco, Mianhong 'Cherie' Chen, Likang Sun, Geoff Kaufman (2019): Designing User Interface Elements to Improve the Quality and Civility of Discourse in Online Commenting Behaviors, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300836
gi.citations.elementJoseph Seering, Tony Wang, Jina Yoon, Geoff Kaufman (2019): Moderator engagement and community development in the age of algorithms, In: New Media & Society 7(21), doi:10.1177/1461444818821316
gi.citations.elementFayika Farhat Nova, Rachel Pfafman, Caralyn Logan Delaney, Jessica Pater (2024): Unveiling the "Toxic" World of #Meanspo: Understanding Users' Emerging Online Eating Disorder Practices in X/Twitter, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3687061
gi.citations.elementMarie Ozanne, Aparajita Bhandari, Natalya N Bazarova, Dominic DiFranzo (2022): Shall AI moderators be made visible? Perception of accountability and trust in moderation systems on social media platforms, In: Big Data & Society 2(9), doi:10.1177/20539517221115666
gi.citations.elementAnh V. Vu, Alice Hutchings, Ross Anderson (2024): No Easy Way Out: the Effectiveness of Deplatforming an Extremist Forum to Suppress Hate and Harassment, In: 2024 IEEE Symposium on Security and Privacy (SP), doi:10.1109/sp54263.2024.00007
gi.citations.elementColten Meisner (2023): Networked Responses to Networked Harassment? Creators’ Coordinated Management of “Hate Raids” on Twitch, In: Social Media + Society 2(9), doi:10.1177/20563051231179696
gi.citations.elementSharon Heung, Mahika Phutane, Shiri Azenkot, Megh Marathe, Aditya Vashistha (2022): Nothing Micro About It: Examining Ableist Microaggressions on Social Media, In: Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility, doi:10.1145/3517428.3544801
gi.citations.elementKurt Thomas, Patrick Gage Kelley, Sunny Consolvo, Patrawat Samermit, Elie Bursztein (2022): “It’s common and a part of being a content creator”: Understanding How Creators Experience and Cope with Hate and Harassment Online, In: CHI Conference on Human Factors in Computing Systems, doi:10.1145/3491102.3501879
gi.citations.elementSanjay R. Kairam, Melissa C. Mercado, Steven A. Sumner (2022): A Social-Ecological Approach to Modeling Sense of Virtual Community (SOVC) in Livestreaming Communities, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555081
gi.citations.elementTarun Jain, Rishabh Jain, Shivaji Ray Chaudhuri, Shrey Upadhyay, Arjun Singh, Vivek K. Verma, Aditya Sinha (2022): Detection of Sexually Harassing Tweets in Hindi Using Deep Learning Methods, In: International Journal of Software Innovation 1(10), doi:10.4018/ijsi.309110
gi.citations.elementRebecca Lewis, Alice E. Marwick, William Clyde Partin (2021): “We Dissect Stupidity and Respond to It”: Response Videos and Networked Harassment on YouTube, In: American Behavioral Scientist 5(65), doi:10.1177/0002764221989781
gi.citations.elementJessica Pater, Elizabeth Mynatt (2017): Defining Digital Self-Harm, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998224
gi.citations.elementMaria Perifanou, Katerina Tzafilkou, Anastasios A. Economides (2021): The Role of Instagram, Facebook, and YouTube Frequency of Use in University Students’ Digital Skills Components, In: Education Sciences 12(11), doi:10.3390/educsci11120766
gi.citations.elementKurt Thomas, Devdatta Akhawe, Michael Bailey, Dan Boneh, Elie Bursztein, Sunny Consolvo, Nicola Dell, Zakir Durumeric, Patrick Gage Kelley, Deepak Kumar, Damon McCoy, Sarah Meiklejohn, Thomas Ristenpart, Gianluca Stringhini (2021): SoK: Hate, Harassment, and the Changing Landscape of Online Abuse, In: 2021 IEEE Symposium on Security and Privacy (SP), doi:10.1109/sp40001.2021.00028
gi.citations.elementCasey Fiesler, Amy S. Bruckman (2019): Creativity, Copyright, and Close-Knit Communities, In: Proceedings of the ACM on Human-Computer Interaction GROUP(3), doi:10.1145/3361122
gi.citations.elementJames Pierce (2019): Smart Home Security Cameras and Shifting Lines of Creepiness, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300275
gi.citations.elementJimin Mun, Cathy Buerger, Jenny T Liang, Joshua Garland, Maarten Sap (2024): Counterspeakers’ Perspectives: Unveiling Barriers and AI Needs in the Fight against Online Hate, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642025
gi.citations.elementShagun Jhaver, Quan Ze Chen, Detlef Knauss, Amy X. Zhang (2022): Designing Word Filter Tools for Creator-led Comment Moderation, In: CHI Conference on Human Factors in Computing Systems, doi:10.1145/3491102.3517505
gi.citations.elementJialun 'Aaron' Jiang, Skyler Middler, Jed R. Brubaker, Casey Fiesler (2020): Characterizing Community Guidelines on Social Media Platforms, In: Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3406865.3418312
gi.citations.elementFayika Farhat Nova, MD. Rashidujjaman Rifat, Pratyasha Saha, Syed Ishtiaque Ahmed, Shion Guha (2019): Online sexual harassment over anonymous social media in Bangladesh, In: Proceedings of the Tenth International Conference on Information and Communication Technologies and Development, doi:10.1145/3287098.3287107
gi.citations.elementIshrat Hussain, Ciana Dsouza, Sharon Wing Lam Yip, Matthew Flynn, Mohammed Ahmed Rashid (2023): #Anatomynotes: A temporal content analysis of anatomy education posts on Instagram, In: Anatomical Sciences Education 2(17), doi:10.1002/ase.2356
gi.citations.elementJasmine C Foriest, Shravika Mittal, Kirsten Bray, Anh-Ton Tran, Munmun De Choudhury (2024): A Cross Community Comparison of Muting in Conversations of Gendered Violence on Reddit, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3686940
gi.citations.elementRebecca Scharlach, Blake Hallinan, Limor Shifman (2023): Governing principles: Articulating values in social media platform policies, In: New Media & Society 11(26), doi:10.1177/14614448231156580
gi.citations.elementFilipo Sharevski, Peter Jachim, Emma Pieroni, Nate Jachim (2021): VoxPop: An Experimental Social Media Platform for Calibrated (Mis)information Discourse, In: New Security Paradigms Workshop, doi:10.1145/3498891.3498893
gi.citations.elementSamira Majed Mnati, Huda Al-Nayyef (2022): Detecting and Analyzing Harmful Behavior on Social Media, In: 2022 Fifth College of Science International Conference of Recent Trends in Information Technology (CSCTIT), doi:10.1109/csctit56299.2022.10145652
gi.citations.elementShan Jiang, Christo Wilson (2018): Linguistic Signals under Misinformation and Fact-Checking, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274351
gi.citations.elementKaitlin Mahar, Amy X. Zhang, David Karger (2018): Squadbox, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3174160
gi.citations.elementFayika Farhat Nova, Amanda Coupe, Elizabeth D. Mynatt, Shion Guha, Jessica A. Pater (2022): Cultivating the Community, In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492826
gi.citations.elementNithya Sambasivan, Amna Batool, Nova Ahmed, Tara Matthews, Kurt Thomas, Laura Sanely Gaytán-Lugo, David Nemer, Elie Bursztein, Elizabeth Churchill, Sunny Consolvo (2019): "They Don't Leave Us Alone Anywhere We Go", In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300232
gi.citations.elementOluwatomisin Obajemu, Zainab Agha, Farzana A. Chowdhury, Pamela J. Wisniewski (2024): Towards Enforcing Good Digital Citizenship: Identifying Opportunities for Adolescent Online Safety Nudges, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(8), doi:10.1145/3637413
gi.citations.elementBrent Hecht, Loren Terveen, Kate Starbird, Ben Shneiderman, Jennifer Golbeck (2017): The 2016 US Election and HCI, In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/3027063.3051140
gi.citations.elementGuo Freeman, Samaneh Zamanifard, Divine Maloney, Dane Acena (2022): Disturbing the Peace: Experiencing and Mitigating Emerging Harassment in Social Virtual Reality, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512932
gi.citations.elementDouglas Zytko, Nicholas Furlo, Bailey Carlin, Matthew Archer (2021): Computer-Mediated Consent to Sex, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449288
gi.citations.elementOliver L. Haimson, Daniel Delmonaco, Peipei Nie, Andrea Wegner (2021): Disproportionate Removals and Differing Content Moderation Experiences for Conservative, Transgender, and Black Social Media Users: Marginalization and Moderation Gray Areas, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479610
gi.citations.elementSayar Karmakar, Sanchari Das (2020): Evaluating the Impact of COVID-19 on Cyberbullying through Bayesian Trend Analysis, In: Proceedings of the European Interdisciplinary Cybersecurity Conference, doi:10.1145/3424954.3424960
gi.citations.elementSuniya S. Luthar, Bin C. Suh, Ashley M. Ebbert, Nina L. Kumar (2020): Students in High-Achieving Schools: Perils of Pressures to Be “Standouts”, In: Adversity and Resilience Science 2(1), doi:10.1007/s42844-020-00009-3
gi.citations.elementCJ Reynolds, Blake Hallinan (2020): The haunting of GeoCities and the politics of access control on the early Web, In: New Media & Society 11(23), doi:10.1177/1461444820951609
gi.citations.elementShonagh Leigh, Andrew G. Thomas, Jason Davies (2021): The effects of sex and outcome expectancies on perceptions of sexual harassment, In: PLOS ONE 12(16), doi:10.1371/journal.pone.0261409
gi.citations.elementSaebom Kwon, Puhe Liang, Sonali Tandon, Jacob Berman, Pai-ju Chang, Eric Gilbert (2018): Tweety Holmes, In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3272973.3272991
gi.citations.elementDanielle Lottridge, Nazanin Andalibi, Joy Kim, Jofish Kaye (2019): "Giving a little 'ayyy, I feel ya' to someone's personal post", In: Proceedings of the ACM on Human-Computer Interaction CSCW(3), doi:10.1145/3359179
gi.citations.elementMorgan Klaus Scheuerman, Stacy M. Branham, Foad Hamidi (2018): Safe Spaces and Safe Places, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274424
gi.citations.elementAtieh Armin, Joseph J Trybala, Jordyn Young, Afsaneh Razi (2024): Support in Short Form: Investigating TikTok Comments on Videos with #Harassment, In: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613905.3650849
gi.citations.elementKatie Z. Gach, Casey Fiesler, Jed R. Brubaker (2017): “Control your emotions, Potter”, In: Proceedings of the ACM on Human-Computer Interaction CSCW(1), doi:10.1145/3134682
gi.citations.elementAmanda Menking, Ingrid Erickson, Wanda Pratt (2019): People Who Can Take It, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300702
gi.citations.elementYihan Yu, David W. McDonald (2022): Unpacking Stitching between Wikipedia and Wikimedia Commons: Barriers to Cross-Platform Collaboration, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555766
gi.citations.elementNiloufar Salehi, Roya Pakzad, Nazita Lajevardi, Mariam Asad (2023): Sustained Harm Over Time and Space Limits the External Function of Online Counterpublics for American Muslims, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(7), doi:10.1145/3579526
gi.citations.elementMeena Devii Muralikumar, Yun Shan Yang, David W. McDonald (2023): A Human-centered Evaluation of a Toxicity Detection API: Testing Transferability and Unpacking Latent Attributes, In: ACM Transactions on Social Computing 1-2(6), doi:10.1145/3582568
gi.citations.elementAriadna Matamoros-Fernández, Johan Farkas (2021): Racism, Hate Speech, and Social Media: A Systematic Review and Critique, In: Television & New Media 2(22), doi:10.1177/1527476420982230
gi.citations.elementDaricia Wilkinson, Bart Knijnenburg (2022): Many Islands, Many Problems: An Empirical Examination of Online Safety Behaviors in the Caribbean, In: CHI Conference on Human Factors in Computing Systems, doi:10.1145/3491102.3517643
gi.citations.elementPrerna Juneja, Deepika Rama Subramanian, Tanushree Mitra (2020): Through the Looking Glass, In: Proceedings of the ACM on Human-Computer Interaction GROUP(4), doi:10.1145/3375197
gi.citations.elementSharon Heung, Lucy Jiang, Shiri Azenkot, Aditya Vashistha (2024): “Vulnerable, Victimized, and Objectified”: Understanding Ableist Hate and Harassment Experienced by Disabled Content Creators on Social Media, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3641949
gi.citations.elementShagun Jhaver, Amy X. Zhang (2023): Do users want platform moderation or individual control? Examining the role of third-person effects and free speech support in shaping moderation preferences, In: New Media & Society, doi:10.1177/14614448231217993
gi.citations.elementDonghee Yvette Wohn, Casey Fiesler, Libby Hemphill, Munmun De Choudhury, J. Nathan Matias (2017): How to Handle Online Risks?, In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/3027063.3051141
gi.citations.elementSinan AŞÇI (2023): Çevrimiçi Topluluk İlkelerinin Tipolojisi: Zorbalık ve Taciz ile İlgili Maddeler Üzerine Bir Değerlendirme, In: Kastamonu İletişim Araştırmaları Dergisi 11, doi:10.56676/kiad.1352630
gi.citations.elementAmelia E. Evans, Joseph M. Currin, Sheila Garos, Alyssa Stokes, Kassidy Cox, Cody L. Meyer (2022): ‘Wasn’t This Already Considered Sexual Harassment?’: Exploring the Confusion Around the Law Mandating Consent to Receive a Nude Sext Message, In: American Journal of Sexuality Education 3(17), doi:10.1080/15546128.2021.2025181
gi.citations.elementRiana Pfefferkorn (2021): Content-Oblivious Trust and Safety Techniques: Results from a Survey of Online Service Providers, In: SSRN Electronic Journal, doi:10.2139/ssrn.3920031
gi.citations.elementJulia Sasse, Jens Grossklags (2023): Breaking the Silence: Investigating Which Types of Moderation Reduce Negative Effects of Sexist Social Media Content, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610176
gi.citations.elementJoshua Uyheng, Kathleen M. Carley (2021): Characterizing network dynamics of online hate communities around the COVID-19 pandemic, In: Applied Network Science 1(6), doi:10.1007/s41109-021-00362-x
gi.citations.elementJessica L. Feuston, Michael Ann DeVito, Morgan Klaus Scheuerman, Katy Weathington, Marianna Benitez, Bianca Z. Perez, Lucy Sondheim, Jed R. Brubaker (2022): "Do You Ladies Relate?": Experiences of Gender Diverse People in Online Eating Disorder Communities, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555145
gi.citations.elementBryan Dosono, Bryan Semaan (2019): Moderation Practices as Emotional Labor in Sustaining Online Communities, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300372
gi.citations.elementAn Nguyen, Arun Rai, Likoebe Maruping (2024): Understanding the Unintended Effects of Human-Machine Moderation in Addressing Harassment within Online Communities, In: Journal of Management Information Systems 2(41), doi:10.1080/07421222.2024.2340831
gi.citations.elementOliver L. Haimson, Justin Buss, Zu Weinger, Denny L. Starks, Dykee Gorrell, Briar Sweetbriar Baron (2020): Trans Time, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(4), doi:10.1145/3415195
gi.citations.elementJulia R. DeCook, Kelley Cotter, Shaheen Kanthawala, Kali Foyle (2022): Safe from “harm”: The governance of violence by platforms, In: Policy & Internet 1(14), doi:10.1002/poi3.290
gi.citations.elementSarita Schoenebeck, Oliver L Haimson, Lisa Nakamura (2020): Drawing from justice theories to support targets of online harassment, In: New Media & Society 5(23), doi:10.1177/1461444820913122
gi.citations.elementMorgan Klaus Scheuerman, Jialun Aaron Jiang, Casey Fiesler, Jed R. Brubaker (2021): A Framework of Severity for Harmful Content Online, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479512
gi.citations.elementWei-Cheng Lin, Dimitra Emmanouilidou (2022): Toxic Speech and Speech Emotions: Investigations of Audio-based Modeling and Intercorrelations, In: 2022 30th European Signal Processing Conference (EUSIPCO), doi:10.23919/eusipco55093.2022.9909856
gi.citations.elementShagun Jhaver, Darren Scott Appling, Eric Gilbert, Amy Bruckman (2019): "Did You Suspect the Post Would be Removed?", In: Proceedings of the ACM on Human-Computer Interaction CSCW(3), doi:10.1145/3359294
gi.citations.elementRenkai Ma, Yue You, Xinning Gui, Yubo Kou (2023): How Do Users Experience Moderation?: A Systematic Literature Review, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610069
gi.citations.elementShagun Jhaver, Himanshu Rathi, Koustuv Saha (2024): Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642204
gi.citations.elementKelsea Schulenberg, Lingyuan Li, Guo Freeman, Samaneh Zamanifard, Nathan J. McNeese (2023): Towards Leveraging AI-based Moderation to Address Emergent Harassment in Social Virtual Reality, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3581090
gi.citations.elementDoireann Peelo Dennehy, Stephanie Murphy, Sarah Foley, John McCarthy, Kellie Morrissey (2024): Keeping Fit & Staying Safe: A Systematic Review of Women's Use of Social Media for Fitness, In: International Journal of Human-Computer Studies, doi:10.1016/j.ijhcs.2024.103361
gi.citations.elementSarita Schoenebeck, Cliff Lampe, Penny Triệu (2023): Online Harassment: Assessing Harms and Remedies, In: Social Media + Society 1(9), doi:10.1177/20563051231157297
gi.citations.elementTina Kuo, Alicia Hernani, Jens Grossklags (2023): The Unsung Heroes of Facebook Groups Moderation: A Case Study of Moderation Practices and Tools, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(7), doi:10.1145/3579530
gi.citations.elementKat Brewster (2024): “The flames are 50/50 right now”: content moderation practices at the onset of the HIV/AIDS epidemic in the United States (1982–1990), In: Internet Histories 4(8), doi:10.1080/24701475.2024.2416296
gi.citations.elementJoseph Seering (2020): Reconsidering Self-Moderation, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(4), doi:10.1145/3415178
gi.citations.elementMarco Niemann, Dennis M. Riehle, Jens Brunk, Jörg Becker (2020): What Is Abusive Language?, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-39627-5_6
gi.citations.elementWallace Santos Lages (2023): Nine Challenges for Immersive Entertainment, In: Communications in Computer and Information Science, doi:10.1007/978-3-031-27639-2_11
gi.citations.elementXuetong Wang, Ziyan Wang, Mingmin Zhang, Kangyou Yu, Pan Hui, Mingming Fan (2024): Avatar Appearance and Behavior of Potential Harassers Affect Users' Perceptions and Response Strategies in Social Virtual Reality (VR): A Mixed-Methods Study, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(8), doi:10.1145/3686934
gi.citations.elementNazanin Sabri, Bella Chen, Annabelle Teoh, Steven P. Dow, Kristen Vaccaro, Mai Elsherief (2023): Challenges of Moderating Social Virtual Reality, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3581329
gi.citations.elementSarita Schoenebeck, Amna Batool, Giang Do, Sylvia Darling, Gabriel Grill, Daricia Wilkinson, Mehtab Khan, Kentaro Toyama, Louise Ashwell (2023): Online Harassment in Majority Contexts: Examining Harms and Remedies across Countries, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3581020
gi.citations.elementJessica L. Feuston, Anne Marie Piper (2019): Everyday Experiences, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300495
gi.citations.elementMahasweta Chakraborti, Sailendra Akash Bonagiri, Santiago Virgüez-Ruiz, Seth Frey (2024): NLP4Gov: A Comprehensive Library for Computational Policy Analysis, In: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613905.3650810
gi.citations.elementUlrike Schwertberger, Diana Rieger (2021): Hass und seine vielen Gesichter: Eine sozial- und kommunikationswissenschaftliche Einordnung von Hate Speech, In: Hate Speech - Multidisziplinäre Analysen und Handlungsoptionen, doi:10.1007/978-3-658-31793-5_4
gi.citations.elementMiranda Wei, Sunny Consolvo, Patrick Gage Kelley, Tadayoshi Kohno, Franziska Roesner, Kurt Thomas (2023): “There’s so much responsibility on users right now:” Expert Advice for Staying Safer From Hate and Harassment, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3581229
gi.citations.elementElizabeth Dubois, Anna Reepschlager (2024): How harassment and hate speech policies have changed over time: Comparing Facebook, Twitter and Reddit (2005–2020), In: Policy & Internet 3(16), doi:10.1002/poi3.387
gi.conference.locationSanibel Island, Florida, USA

Files

Collections