"Drops hollowing the Stone". Workarounds as resources for better task-artifact fit.
| dc.contributor.author | Cabitza, Federico | |
| dc.contributor.author | Simone, Carla | |
| dc.date.accessioned | 2017-04-15T11:42:30Z | |
| dc.date.available | 2017-04-15T11:42:30Z | |
| dc.date.issued | 2013 | |
| dc.description.abstract | The paper reports on a systematic survey of the literature around the manifold theme of workarounds in CSCW and in so doing presents a range of definitions that focus on different aspects of this phenomenon. We also report a case study in a large hospital where we discussed with some key users the opportunity of a tool that could promote awareness of existing workarounds, as a way to provide feedback on the actual use of an IT application in a bottom-up fashion. This case study led to the design of a simple process annotation tool, where users could distinguish between different kinds of workarounds: either as misalignments with respect to the organization procedures, or circumventions of the technology supporting them, or both. | |
| dc.identifier.doi | 10.1007/978-1-4471-5346-7_6 | |
| dc.identifier.isbn | 978-1-4471-5345-0 | |
| dc.language.iso | en | |
| dc.publisher | Springer, London | |
| dc.relation.ispartof | ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work | |
| dc.relation.ispartofseries | ECSCW | |
| dc.title | "Drops hollowing the Stone". Workarounds as resources for better task-artifact fit. | |
| dc.type | Text | |
| gi.citation.endPage | 122 | |
| gi.citation.startPage | 103 | |
| gi.citations.count | 9 | |
| gi.citations.element | Federico Cabitza, Angela Locoro, Aurelio Ravarini (2019): Trading off between control and autonomy: a narrative review around de-design, In: Behaviour & Information Technology 1(39), doi:10.1080/0144929x.2019.1634761 | |
| gi.citations.element | Vincent Blijleven, Kitty Koelemeijer, Monique Jaspers (2017): Exploring Workarounds Related to Electronic Health Record System Usage: A Study Protocol, In: JMIR Research Protocols 4(6), doi:10.2196/resprot.6766 | |
| gi.citations.element | Kristian Malm-Nicolaisen, Gunnar Ellingsen, Morten Hertzum, Line Silsand, Gro-Hilde Severinsen (2024): Evolution of Information Infrastructures in Healthcare as Convergence of Digital Trajectories, In: Computer Supported Cooperative Work (CSCW) 4(33), doi:10.1007/s10606-024-09502-0 | |
| gi.citations.element | Pedro Antunes, Jose A. Pino, Mary Tate, Alistair Barros (2019): Eliciting Process Knowledge Through Process Stories, In: Information Systems Frontiers 5(22), doi:10.1007/s10796-019-09922-0 | |
| gi.citations.element | Kristian Helbo Kristiansen, Mathias A. Valeur-Meller, Lynn Dombrowski, Naja L.. Holten Moller (2018): Accountability in the Blue-Collar Data-Driven Workplace, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3173906 | |
| gi.citations.element | Jenna Merandi, Kathryn Vannatta, J. Terrance Davis, Richard E. McClead, Richard Brilli, Thomas Bartman (2018): Safety II Behavior in a Pediatric Intensive Care Unit, In: Pediatrics 6(141), doi:10.1542/peds.2018-0018 | |
| gi.citations.element | Federico Cabitza, Carla Simone (2015): Building Socially Embedded Technologies: Implications About Design, In: Computer Supported Cooperative Work, doi:10.1007/978-1-4471-6720-4_11 | |
| gi.citations.element | Vincent Blijleven, Kitty Koelemeijer, Marijntje Wetzels, Monique Jaspers (2017): Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety, Effectiveness of Care, and Efficiency of Care, In: JMIR Human Factors 4(4), doi:10.2196/humanfactors.7978 | |
| gi.citations.element | Allan Stisen, Nervo Verdezoto, Henrik Blunck, Mikkel Baun Kjærgaard, Kaj Grønbæk (2016): Accounting for the Invisible Work of Hospital Orderlies, In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, doi:10.1145/2818048.2820006 | |
| gi.conference.date | 21-25 September 2013 | |
| gi.conference.location | Paphos, Cyprus | |
| gi.conference.sessiontitle | Full Papers |