Trustworthy chatbots assisting large-scale collaboration

dc.contributor.author	Amiot, Clélie
dc.date.accessioned	2020-06-09T15:13:49Z
dc.date.available	2020-06-09T15:13:49Z
dc.date.issued	2020
dc.description.abstract	Cognitive assistants are a promising solution to the increasing complexity of large-scale collaboration. By providing support in data processing and decision making, they could lighten the cognitive load put on human collaborators. More precisely, conversational agents are especially suited to large-scale collaboration as they are user-friendly and could be integrated into existing collaboration tools. However, to be successfully integrated into the collaboration process, the assistant needs to be trusted. My doctoral research aims to identify which factors determine trust in a chatbot’s advice during collaboration.	en
dc.identifier.doi	10.18420/ecscw2020_dc03
dc.identifier.pissn	2510-2591
dc.identifier.uri	https://dl.eusset.eu/handle/20.500.12015/4048
dc.language.iso	en
dc.publisher	European Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartof	Proceedings of 18th European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseries	Reports of the European Society for Socially Embedded Technologies: vol. 4, no. 3
dc.title	Trustworthy chatbots assisting large-scale collaboration	en
dc.type	Text/Conference Paper
gi.conference.date	13 - 17 June 2020
gi.conference.location	Siegen, Germany
gi.conference.sessiontitle	Doctoral Colloquium
mci.conference.review	full

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