Item

Supporting Group Decisions by Mediating Deliberation to Improve Information Pooling

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Date

2009

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Proceedings of the 2009 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

Group decision support systems (GDSS) hold significant potential for improving decision making, but they have not been broadly adopted. One reason for this is that these platforms introduce representational work for users that is distinct from a more familiar deliberative interaction but they offer uncertain payoff. This article presents a study with a platform that addresses this problem by leveraging the argumentative structure of deliberative conversation to drive a decision support algorithm. The platform uses argument visualization to mediate the collaborators' conversation. The study demonstrates that the platform addresses a known deficiency in human information pooling called the common knowledge phenomenon.

Description

Introne, Joshua E. (2009): Supporting Group Decisions by Mediating Deliberation to Improve Information Pooling. Proceedings of the 2009 ACM International Conference on Supporting Group Work. DOI: 10.1145/1531674.1531702. New York, NY, USA: Association for Computing Machinery. pp. 189–198. Sanibel Island, Florida, USA

Keywords

collaborative argument visualization, group decision support

Citation

DOI

10.1145/1531674.1531702

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URI

https://dl.eusset.eu/handle/20.500.12015/4871

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GROUP 2009

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Referenced By

Number of citations to item: 7

  • Luca Iandoli (2011): Building Consensus in On-Line Distributed Decision Making: Interaction, Aggregation and the Construction of Shared Knowledge, In: Studies in Fuzziness and Soft Computing, doi:10.1007/978-3-642-20533-0_18
  • Lu Xiao (2012): Rationale flower, In: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion, doi:10.1145/2141512.2141591
  • Min Kyung Lee, Su Baykal (2017): Algorithmic Mediation in Group Decisions, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998230
  • Joshua E. Introne, Marcus Drescher (2013): Analyzing the flow of knowledge in computer mediated teams, In: Proceedings of the 2013 conference on Computer supported cooperative work, doi:10.1145/2441776.2441816
  • Luca Iandoli, Ivana Quinto, Anna De Liddo, Simon Buckingham Shum (2014): Socially augmented argumentation tools: Rationale, design and evaluation of a debate dashboard, In: International Journal of Human-Computer Studies 3(72), doi:10.1016/j.ijhcs.2013.08.006
  • Ameneh Shamekhi, Q. Vera Liao, Dakuo Wang, Rachel K. E. Bellamy, Thomas Erickson (2018): Face Value? Exploring the Effects of Embodiment for a Group Facilitation Agent, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3173965
  • Ronald A. Metoyer, Tee Chuanromanee, Gina M. Girgis, Qiyu Zhi, Eleanor C. Kinyon (2020): Supporting Storytelling With Evidence in Holistic Review Processes: A Participatory Design Approach, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(4), doi:10.1145/3392870
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