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Instant Messaging Bots: Accountability and Peripheral Participation for Textual User Interfaces

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2005

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Proceedings of the 2005 ACM International Conference on Supporting Group Work

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Association for Computing Machinery

Abstract

Over the last several years, studies of instant messaging have observed its increasing role in the workplace[1] and in social situations[2]. We propose that modifying applications to interact with users over Instant Messaging (as IM bots) extends the collaborative benefits of IM into new areas. As IM Bots participating in group chatrooms, applications that had previously been restricted to a single user command line are able to engage in many to many interactions between users and applications. Current command line oriented user interfaces can be made into collaborative interfaces that exhibit (at a basic level) the ethnomethodological property of accountability as well as supporting legitimate peripheral participation.

Description

Chan, Stephen; Hill, Benjamin; Yardi, Sarita (2005): Instant Messaging Bots: Accountability and Peripheral Participation for Textual User Interfaces. Proceedings of the 2005 ACM International Conference on Supporting Group Work. DOI: 10.1145/1099203.1099221. New York, NY, USA: Association for Computing Machinery. pp. 113–115. Sanibel Island, Florida, USA

Keywords

ethnomethodology, instant messaging, software agents, technomethodology, collaboration, learning, legitimate peripheral participation

Citation

DOI

10.1145/1099203.1099221

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URI

https://dl.eusset.eu/handle/20.500.12015/4806

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GROUP 2005

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Number of citations to item: 11

  • Hana Darling-Wolf, Elizabeth Patitsas (2024): Passion as Capital: The Cultural Production of “Good Computer Scientists”, In: Sage Open 4(14), doi:10.1177/21582440241267157
  • Siti Rahayu Abdul Aziz, Adlan Al-Farooq Razalan, Noorhayati Mohamad Noor, Mohd Suhaimi Sauti (2010): Proactive notification system using instant messaging bot (IM bot), In: 2010 International Conference on Science and Social Research (CSSR 2010), doi:10.1109/cssr.2010.5773871
  • Matthias Klemm, Ronald Staples (2014): Warten auf Antwort, In: Präsenzen 2.0, doi:10.1007/978-3-658-04365-0_7
  • Christoph Matthies, Franziska Dobrigkeit, Guenter Hesse (2019): An Additional Set of (Automated) Eyes: Chatbots for Agile Retrospectives, In: 2019 IEEE/ACM 1st International Workshop on Bots in Software Engineering (BotSE), doi:10.1109/botse.2019.00017
  • Christian Murphy, Gail Kaiser, Kristin Loveland, Sahar Hasan (2009): Retina, In: Proceedings of the 40th ACM technical symposium on Computer science education, doi:10.1145/1508865.1508929
  • Christian Murphy, Swapneel Sheth, Gail Kaiser, Lauren Wilcox (2008): genSpace: Exploring social networking metaphors for knowledge sharing and scientific collaborative work, In: 2008 23rd IEEE/ACM International Conference on Automated Software Engineering - Workshops, doi:10.1109/asew.2008.4686308
  • Christian Murphy, Gail Kaiser, Kristin Loveland, Sahar Hasan (2009): Retina, In: ACM SIGCSE Bulletin 1(41), doi:10.1145/1539024.1508929
  • Bin Lin, Alexey Zagalsky, Margaret-Anne Storey, Alexander Serebrenik (2016): Why Developers Are Slacking Off: Understanding How Software Teams Use Slack, In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, doi:10.1145/2818052.2869117
  • Jide Edu, Cliona Mulligan, Fabio Pierazzi, Jason Polakis, Guillermo Suarez-Tangil, Jose Such (2022): Exploring the security and privacy risks of chatbots in messaging services, In: Proceedings of the 22nd ACM Internet Measurement Conference, doi:10.1145/3517745.3561433
  • Chin Chin Wong, Simon Hoh, Pang Leang Hiew (2007): Value Proposition of Mobile Instant Messaging, In: 2007 International Conference on Wireless Communications, Networking and Mobile Computing, doi:10.1109/wicom.2007.948
  • Hana Darling-Wolf, Elizabeth Patitsas (2024): "Not my Priority:" Ethics and the Boundaries of Computer Science Identities in Undergraduate CS Education, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(8), doi:10.1145/3641013
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