Conference Paper

Understanding User Reviews of Adolescent Mobile Safety Apps: A Thematic Analysis

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Association for Computing Machinery

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With the growing use of mobile smart phones among teens, adolescent online safety is becoming more and more challenging. To overcome this problem, parental control applications have been developed. Yet, no one knows why these apps have very low adoption rates nor if they are effective. To address this problem, we previously conducted a structured analysis of existing adolescent online safety apps. In this paper, we briefly summarize our previous results and introduce our new approach for gaining additional insights from the actual users of these apps. We summarize our methodology for doing this and present the results of an initial thematic analysis of user reviews of adolescent online safety apps.

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Ghosh, Arup Kumar; Wisniewski, Pamela (2016): Understanding User Reviews of Adolescent Mobile Safety Apps: A Thematic Analysis. Proceedings of the 2016 ACM International Conference on Supporting Group Work. DOI: 10.1145/2957276.2996283. Association for Computing Machinery. pp. 417–420. Sanibel Island, Florida, USA

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adolescent online safety, parental control, value sensitive design

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Number of citations to item: 6

  • Zainab Iftikhar, Qutaiba Rohan ul Haq, Osama Younus, Taha Sardar, Hammad Arif, Mobin Javed, Suleman Shahid (2021): Designing Parental Monitoring and Control Technology: A Systematic Review, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-85610-6_39
  • Ajit Kumar, Ankit Kumar Singh, Bong Jun Choi (2022): Analysis of User Interaction to Mental Health Application Using Topic Modeling Approach, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-98404-5_63
  • Mariya Stoilova, Monica Bulger, Sonia Livingstone (2023): Do parental control tools fulfil family expectations for child protection? A rapid evidence review of the contexts and outcomes of use, In: Journal of Children and Media 1(18), doi:10.1080/17482798.2023.2265512
  • Toqeer Mahmood, Saba Naseem, Rehan Ashraf, Muhammad Asif, Muhammad Umair, Mohsin Shah (2023): Recognizing factors effecting the use of mobile banking apps through sentiment and thematic analysis on user reviews, In: Neural Computing and Applications 27(35), doi:10.1007/s00521-023-08827-z
  • Ananta Chowdhury, Andrea Bunt (2024): Exploring A Design Space for Digital Interventions Facilitating Early Adolescents’ Tech Disengagement: A Parent-Child Perspective, In: Nordic Conference on Human-Computer Interaction, doi:10.1145/3679318.3685382
  • Mamtaj Akter, Amy J. Godfrey, Jess Kropczynski, Heather R. Lipford, Pamela J. Wisniewski (2022): From Parental Control to Joint Family Oversight, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512904
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