Conference Paper

Motivating Invisible Contributions: Framing Volunteer Classification Design in a Fanfiction Repository

Thumbnail Image

Fulltext URI

Document type

Text/Conference Paper

Additional Information

Date

2016

Authors

Journal Title

Journal ISSN

Volume Title

Source

Proceedings of the 2016 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

Contributions from the crowd are not just content-sustainable systems require ongoing behind-the-scenes infrastructural work. In this paper, I explore potential strategies for motivating volunteer contributions to large-scale collaborative projects when volunteer contributions are procedural in nature and largely invisible in the published project. I use a user-driven classification system for a large, established, and growing fanfiction collection as an example of a successful project of this type. I compare the challenges and possibilities to those established in the study of open source, wiki, and citizen science projects, which share with classification design a need for distributed human contributions to procedural tasks. Textual analysis of recruiting and training documents, informed by prolonged engagement in the community, reveals strategies that diverge from other HCI research on motivation, such as a focus on work rather than fun and insider rather than public recognition.

Description

Bullard, Julia (2016): Motivating Invisible Contributions: Framing Volunteer Classification Design in a Fanfiction Repository. Proceedings of the 2016 ACM International Conference on Supporting Group Work. DOI: 10.1145/2957276.2957295. Association for Computing Machinery. pp. 181–193. Sanibel Island, Florida, USA

Keywords

user contributions, invisible work, classification systems, motivating volunteers, harry potter spoiler

Citation

DOI

10.1145/2957276.2957295

URI

URI

https://dl.eusset.eu/handle/20.500.12015/4455

Collections

GROUP 2016

Endorsement

Review

Supplemented By

Referenced By

Number of citations to item: 16

  • Yong Ming Kow, Waikuen Cheng (2018): Complimenting Invisible Work, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274365
  • Jiwon Kang, Jina Kim, Migyeong Yang, Eunil Park, Minsam Ko, Munyoung Lee, Jinyoung Han (2021): Behind the scenes of K-pop fandom: unveiling K-pop fandom collaboration network, In: Quality & Quantity 3(56), doi:10.1007/s11135-021-01189-5
  • Brianna Dym, Cecilia Aragon, Julia Bullard, Ruby Davis, Casey Fiesler (2018): Online Fandom, In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3272973.3274542
  • Christine T. Wolf, Julia Bullard, Stacy Wood, Amelia Acker, Drew Paine, Charlotte P. Lee (2019): Mapping the "How" of Collaborative Action, In: Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3311957.3359441
  • Brianna Dym, Namita Pasupuleti, Casey Fiesler (2022): Building a Pillowfort: Political Tensions in Platform Design and Policy, In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492835
  • Joon Sung Park, Karrie Karahalios, Niloufar Salehi, Motahhare Eslami (2022): Power Dynamics and Value Conflicts in Designing and Maintaining Socio-Technical Algorithmic Processes, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512957
  • Priya Kizhakkethil (2000): Document and Information Experience in Virtual Zenanas: An Exploration of a Diaspora Small World, doi:10.12794/metadc1752398
  • Fanlu Gui, Chun-Hua Tsai, John M. Carroll (2022): Community Acknowledgment, In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492839
  • Casey Fiesler, Amy S. Bruckman (2019): Creativity, Copyright, and Close-Knit Communities, In: Proceedings of the ACM on Human-Computer Interaction GROUP(3), doi:10.1145/3361122
  • Senan Kiryakos, Shigeo Sugimoto (2019): Building a bibliographic hierarchy for manga through the aggregation of institutional and hobbyist descriptions, In: Journal of Documentation 2(75), doi:10.1108/jd-06-2018-0089
  • R. Stuart Geiger, Dorothy Howard, Lilly Irani (2021): The Labor of Maintaining and Scaling Free and Open-Source Software Projects, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449249
  • Wolfgang Reißmann, Svenja Kaiser (2019): “Sorting Stories Out”: Classifications and Classifying in Fan Fiction, In: Medien der Kooperation, doi:10.1007/978-3-658-20725-0_7
  • Fabienne Silberstein-Bamford (2024): “Thank god for tags”—fanfiction as a reading paradigm, In: New Review of Hypermedia and Multimedia 1-2(30), doi:10.1080/13614568.2024.2369508
  • Christine T. Wolf, Haiyi Zhu, Julia Bullard, Min Kyung Lee, Jed R. Brubaker (2018): The Changing Contours of "Participation" in Data-driven, Algorithmic Ecosystems, In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3272973.3273005
  • Alyse Marie Allred, Colin M. Gray (2021): "Be Gay, Do Crimes": The Co-Production and Activist Potential of Contemporary Fanzines, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479520
  • Ayse Gursoy, Karen Wickett, Melanie Feinberg (2018): Understanding tag functions in a moderated, user-generated metadata ecosystem, In: Journal of Documentation 3(74), doi:10.1108/jd-09-2017-0134
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org