Conference Paper

Motivating Invisible Contributions: Framing Volunteer Classification Design in a Fanfiction Repository

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Date

2016

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Proceedings of the 2016 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

Contributions from the crowd are not just content-sustainable systems require ongoing behind-the-scenes infrastructural work. In this paper, I explore potential strategies for motivating volunteer contributions to large-scale collaborative projects when volunteer contributions are procedural in nature and largely invisible in the published project. I use a user-driven classification system for a large, established, and growing fanfiction collection as an example of a successful project of this type. I compare the challenges and possibilities to those established in the study of open source, wiki, and citizen science projects, which share with classification design a need for distributed human contributions to procedural tasks. Textual analysis of recruiting and training documents, informed by prolonged engagement in the community, reveals strategies that diverge from other HCI research on motivation, such as a focus on work rather than fun and insider rather than public recognition.

Description

Bullard, Julia (2016): Motivating Invisible Contributions: Framing Volunteer Classification Design in a Fanfiction Repository. Proceedings of the 2016 ACM International Conference on Supporting Group Work. DOI: 10.1145/2957276.2957295. Association for Computing Machinery. pp. 181–193. Sanibel Island, Florida, USA

Keywords

user contributions, invisible work, classification systems, motivating volunteers, harry potter spoiler

Citation

DOI

10.1145/2957276.2957295

URI

URI

https://dl.eusset.eu/handle/20.500.12015/4455

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GROUP 2016

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Number of citations to item: 15

  • Alyse Marie Allred, Colin M. Gray (2021): "Be Gay, Do Crimes": The Co-Production and Activist Potential of Contemporary Fanzines, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479520
  • Jiwon Kang, Jina Kim, Migyeong Yang, Eunil Park, Minsam Ko, Munyoung Lee, Jinyoung Han (2021): Behind the scenes of K-pop fandom: unveiling K-pop fandom collaboration network, In: Quality & Quantity 3(56), doi:10.1007/s11135-021-01189-5
  • Wolfgang Reißmann, Svenja Kaiser (2019): “Sorting Stories Out”: Classifications and Classifying in Fan Fiction, In: Medien der Kooperation, doi:10.1007/978-3-658-20725-0_7
  • Joon Sung Park, Karrie Karahalios, Niloufar Salehi, Motahhare Eslami (2022): Power Dynamics and Value Conflicts in Designing and Maintaining Socio-Technical Algorithmic Processes, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512957
  • Fabienne Silberstein-Bamford (2024): “Thank god for tags”—fanfiction as a reading paradigm, In: New Review of Hypermedia and Multimedia 1-2(30), doi:10.1080/13614568.2024.2369508
  • Senan Kiryakos, Shigeo Sugimoto (2019): Building a bibliographic hierarchy for manga through the aggregation of institutional and hobbyist descriptions, In: Journal of Documentation 2(75), doi:10.1108/jd-06-2018-0089
  • Brianna Dym, Cecilia Aragon, Julia Bullard, Ruby Davis, Casey Fiesler (2018): Online Fandom, In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3272973.3274542
  • Yong Ming Kow, Waikuen Cheng (2018): Complimenting Invisible Work, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274365
  • Fanlu Gui, Chun-Hua Tsai, John M. Carroll (2022): Community Acknowledgment, In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492839
  • Christine T. Wolf, Haiyi Zhu, Julia Bullard, Min Kyung Lee, Jed R. Brubaker (2018): The Changing Contours of "Participation" in Data-driven, Algorithmic Ecosystems, In: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3272973.3273005
  • R. Stuart Geiger, Dorothy Howard, Lilly Irani (2021): The Labor of Maintaining and Scaling Free and Open-Source Software Projects, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449249
  • Brianna Dym, Namita Pasupuleti, Casey Fiesler (2022): Building a Pillowfort: Political Tensions in Platform Design and Policy, In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492835
  • Casey Fiesler, Amy S. Bruckman (2019): Creativity, Copyright, and Close-Knit Communities, In: Proceedings of the ACM on Human-Computer Interaction GROUP(3), doi:10.1145/3361122
  • Ayse Gursoy, Karen Wickett, Melanie Feinberg (2018): Understanding tag functions in a moderated, user-generated metadata ecosystem, In: Journal of Documentation 3(74), doi:10.1108/jd-09-2017-0134
  • Christine T. Wolf, Julia Bullard, Stacy Wood, Amelia Acker, Drew Paine, Charlotte P. Lee (2019): Mapping the "How" of Collaborative Action, In: Companion Publication of the 2019 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3311957.3359441
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