Journal Article

Unpacking collaboration: the interactional organisation of trading in a city dealing room

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Date

1995, 1994

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 3, No. 2

Publisher

Springer

Abstract

It is has been widely recognised that whilst CSCW has led to a number of impressive technological developments, examples of successful applications remain few. In part, this may be due to our relative ignorance of the organisation of real world, cooperative activity. Focusing on share trading in a securities house in the City of London, we explore the interactional organisation of particular tasks and the ways in whcih dealers interweave individual and collaborative activity. These observations suggest ways in which we might reconsider a number of central concepts in CSCW and begin. to draw design implications from naturalistic studies of work and interaction.

Description

Heath, Christian; Jirotka, Marina; Luff, Paul; Hindmarsh, Jon (1995): Unpacking collaboration: the interactional organisation of trading in a city dealing room. Computer Supported Cooperative Work (CSCW): Vol. 3, No. 2. DOI: 10.1007/BF00773445. Springer. PISSN: 1573-7551. pp. 147-165

Keywords

design, Interaction, work

Citation

DOI

10.1007/BF00773445

URI

URI

http://dx.doi.org/10.1007/BF00773445
 https://dl.eusset.eu/handle/20.500.12015/3459

Collections

JCSCW Vol. 03 (1994)

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Referenced By

Number of citations to item: 79

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