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Title: Understanding data and cooperation in a public sector arena.
Authors: Seidelin, Cathrine
Lee, Charlotte P.
Dittrich, Yvonne
Issue Date: 2020
Publisher: European Society for Socially Embedded Technologies (EUSSET)
metadata.dc.relation.ispartof: Proceedings of 18th European Conference on Computer-Supported Cooperative Work
Series/Report no.: Reports of the European Society for Socially Embedded Technologies: vol. 4, no. 1
Abstract: This note explores how data work takes place in a public sector arena. We report on findings from a 3-year research project with a Danish organisation, which, amongst other things, aimed to improve current data practices in the organisation. We make use of the notion of ‘social arenas’ as a lens to understand the complex setting the organisation is situated in. We find that data work in this context takes place among multiple stakeholders and requires cooperation across organisational boundaries. Moreover, changes in data practices in one site changes cooperation among multiple stakeholders in the arena. Additionally, we develop a diagram of this complex setting, which constitutes an analytical tool that supports our understanding of the site (or sites) of intervention where data work is examined. Our study contributes to the field of CSCW by proposing and showing how the notion of sub-arena helps to comprehend the cooperation and interaction within the surprisingly complex public sector and locate the (sub-)arenas and stakeholders affected by a change in how data is provided and used.
metadata.dc.identifier.doi: 10.18420/ecscw2020_n01
ISSN: 2510-2591
metadata.mci.conference.sessiontitle: Notes
metadata.mci.conference.location: Siegen, Germany 13-17 June 2020
Appears in Collections:ECSCW 2020 Exploratory Papers and Notes

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