Conference Paper

Participation in design between public sector and local communities

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Date

2015

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Proceedings of the 7th International Conference on Communities and Technologies
Long Papers

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ACM Press, New York

Abstract

This paper discusses three cases where design was carried out at the intersection between public sector and citizen communities. Based on three dominant traditions meeting there--public (municipal) decision-making, Web 2.0 and participatory design--we identify challenges and solutions regarding participation and engagement of municipal workers and citizens. While this intersection is exactly where a new form of democratic participation could develop, the three traditions were, nonetheless, far from easily combined in the specific cases. The challenges that we have identified are to: Identify win-win situations, rather than to maximize participation; to work with motivation for long-term projects across municipality and communities; to identify and work with early movers, and not just representative citizens; and to create space for local municipal agencies to develop bottom-up technological solutions. The multiplicity of co-existing traditions of involvement need more focus in the future development of participatory design.

Description

Bødker, Susanne; Zander, Pär-Ola (2015): Participation in design between public sector and local communities. Proceedings of the 7th International Conference on Communities and Technologies. DOI: 10.1145/2768545.2768546. ACM Press, New York. ISBN: 978-1-4503-3460-0. pp. 49-58. Long Papers. Limerick, Ireland. June, 27-30, 2015

Keywords

e-government, municipalities, participatory design, web 2.0

Citation

DOI

10.1145/2768545.2768546

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C&T 2015: Proceedings of the 7th International Conference on Communities and Technologies

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Referenced By

Number of citations to item: 25

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  • Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi (2017): Use of Social Media in Citizen-Centric Electronic Government Services, In: International Journal of Electronic Government Research 3(13), doi:10.4018/ijegr.2017070104
  • Gabriela Avram (2018): This Is Our City! Urban Communities Re-appropriating Their City, In: The Hackable City, doi:10.1007/978-981-13-2694-3_7
  • María Inés Laitano (2021): Developing a Participatory Approach to Accessible Design, In: Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, doi:10.4018/978-1-7998-7297-9.ch011
  • Susanne Bødker, Morten Kyng (2018): Participatory Design that Matters—Facing the Big Issues, In: ACM Transactions on Computer-Human Interaction 1(25), doi:10.1145/3152421
  • Yushan Pan (2021): Reflexivity of Account, Professional Vision, and Computer-Supported Cooperative Work: Working in the Maritime Domain, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479514
  • Yogesh K. Dwivedi, Nripendra P. Rana, Mina Tajvidi, Banita Lal, G. P. Sahu, Ashish Gupta (2017): Exploring the Role of Social Media in e-Government, In: Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance, doi:10.1145/3047273.3047374
  • Mohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi (2019): Use of Social Media in Citizen-Centric Electronic Government Services, In: Crowdsourcing, doi:10.4018/978-1-5225-8362-2.ch047
  • Geertje Slingerland, Ingrid Mulder, Tomasz Jaskiewicz (2019): Join the Park!, In: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities, doi:10.1145/3328320.3328382
  • Aldo de Moor, Evi Papalioura, Evi Taka, Dora Rapti, Annika Wolff, Antti Knutas, Tomas te Velde, Ingrid Mulder (2022): Collaborative Sensemaking of Design-Enabled Urban Innovations: The MappingDESIGNSCAPES Case, In: Communications in Computer and Information Science, doi:10.1007/978-3-031-22228-3_9
  • Susanne Bødker, Christian Dindler, Ole S. Iversen, Rachel C. Smith (2022): Participatory Design, In: Synthesis Lectures on Human-Centered Informatics, doi:10.2200/s01136ed1v01y202110hci052
  • Andy Dow, Rob Comber, John Vines (2018): Between Grassroots and the Hierarchy, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3174016
  • María Inés Laitano (2017): Developing a Participatory Approach to Accessible Design, In: International Journal of Sociotechnology and Knowledge Development 4(9), doi:10.4018/ijskd.2017100101
  • Yushan Pan (2021): Putting ICT in the Hands of the Seafarers, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461568
  • Tone Bratteteig, Ina Wagner (2016): Unpacking the Notion of Participation in Participatory Design, In: Computer Supported Cooperative Work (CSCW) 6(25), doi:10.1007/s10606-016-9259-4
  • Aale Luusua, Johanna Ylipulli (2021): Nordic Cities Meet Artificial Intelligence, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461571
  • Tangni Cunningham Dahl-Jørgensen, Elena Parmiggiani (2020): Platformization of the public sector: Assessing the space of possibility for participation, In: Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 2, doi:10.1145/3384772.3385154
  • Gabriela Avram, Luigina Ciolfi, Laura Maye (2019): Creating tangible interactions with cultural heritage: lessons learned from a large scale, long term co-design project, In: CoDesign 3(16), doi:10.1080/15710882.2019.1596288
  • Michaela R. Reisinger, Sebastian Prost, Johann Schrammel, Peter Fröhlich (2022): User requirements for the design of smart homes: dimensions and goals, In: Journal of Ambient Intelligence and Humanized Computing 12(14), doi:10.1007/s12652-021-03651-6
  • Asbjørn Ammitzbøll Flügge (2021): Perspectives from Practice: Algorithmic Decision-Making in Public Employment Services, In: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3462204.3481787
  • Johanna Meurer, Claudia Müller, Carla Simone, Ina Wagner, Volker Wulf (2018): Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home, In: Computer Supported Cooperative Work (CSCW) 3-6(27), doi:10.1007/s10606-018-9317-1
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