Participation in design between public sector and local communities

dc.contributor.authorBødker, Susanne
dc.contributor.authorZander, Pär-Ola
dc.contributor.editorAvram, Gabriela
dc.contributor.editorDe Cindio, Fiorella
dc.contributor.editorPipek, Volkmar
dc.date.accessioned2019-04-04T19:53:51Z
dc.date.available2019-04-04T19:53:51Z
dc.date.issued2015
dc.description.abstractThis paper discusses three cases where design was carried out at the intersection between public sector and citizen communities. Based on three dominant traditions meeting there--public (municipal) decision-making, Web 2.0 and participatory design--we identify challenges and solutions regarding participation and engagement of municipal workers and citizens. While this intersection is exactly where a new form of democratic participation could develop, the three traditions were, nonetheless, far from easily combined in the specific cases. The challenges that we have identified are to: Identify win-win situations, rather than to maximize participation; to work with motivation for long-term projects across municipality and communities; to identify and work with early movers, and not just representative citizens; and to create space for local municipal agencies to develop bottom-up technological solutions. The multiplicity of co-existing traditions of involvement need more focus in the future development of participatory design.en
dc.identifier.doi10.1145/2768545.2768546
dc.identifier.isbn978-1-4503-3460-0
dc.language.isoen
dc.publisherACM Press, New York
dc.relation.ispartofProceedings of the 7th International Conference on Communities and Technologies
dc.relation.ispartofseriesC&T
dc.subjecte-government
dc.subjectmunicipalities
dc.subjectparticipatory design
dc.subjectweb 2.0
dc.titleParticipation in design between public sector and local communitiesen
dc.typeText/Conference Paper
gi.citation.endPage58
gi.citation.startPage49
gi.citations.count25
gi.citations.elementYouyang Hou, Cliff Lampe (2017): Sustainable Hacking, In: Proceedings of the 8th International Conference on Communities and Technologies, doi:10.1145/3083671.3083706
gi.citations.elementMohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi (2017): Use of Social Media in Citizen-Centric Electronic Government Services, In: International Journal of Electronic Government Research 3(13), doi:10.4018/ijegr.2017070104
gi.citations.elementGabriela Avram (2018): This Is Our City! Urban Communities Re-appropriating Their City, In: The Hackable City, doi:10.1007/978-981-13-2694-3_7
gi.citations.elementMaría Inés Laitano (2021): Developing a Participatory Approach to Accessible Design, In: Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, doi:10.4018/978-1-7998-7297-9.ch011
gi.citations.elementSusanne Bødker, Morten Kyng (2018): Participatory Design that Matters—Facing the Big Issues, In: ACM Transactions on Computer-Human Interaction 1(25), doi:10.1145/3152421
gi.citations.elementYushan Pan (2021): Reflexivity of Account, Professional Vision, and Computer-Supported Cooperative Work: Working in the Maritime Domain, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3479514
gi.citations.elementYogesh K. Dwivedi, Nripendra P. Rana, Mina Tajvidi, Banita Lal, G. P. Sahu, Ashish Gupta (2017): Exploring the Role of Social Media in e-Government, In: Proceedings of the 10th International Conference on Theory and Practice of Electronic Governance, doi:10.1145/3047273.3047374
gi.citations.elementMohammad Abdallah Ali Alryalat, Nripendra P. Rana, Ganesh P. Sahu, Yogesh K. Dwivedi, Mina Tajvidi (2019): Use of Social Media in Citizen-Centric Electronic Government Services, In: Crowdsourcing, doi:10.4018/978-1-5225-8362-2.ch047
gi.citations.elementGeertje Slingerland, Ingrid Mulder, Tomasz Jaskiewicz (2019): Join the Park!, In: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities, doi:10.1145/3328320.3328382
gi.citations.elementAldo de Moor, Evi Papalioura, Evi Taka, Dora Rapti, Annika Wolff, Antti Knutas, Tomas te Velde, Ingrid Mulder (2022): Collaborative Sensemaking of Design-Enabled Urban Innovations: The MappingDESIGNSCAPES Case, In: Communications in Computer and Information Science, doi:10.1007/978-3-031-22228-3_9
gi.citations.elementSusanne Bødker, Christian Dindler, Ole S. Iversen, Rachel C. Smith (2022): Participatory Design, In: Synthesis Lectures on Human-Centered Informatics, doi:10.2200/s01136ed1v01y202110hci052
gi.citations.elementAndy Dow, Rob Comber, John Vines (2018): Between Grassroots and the Hierarchy, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3174016
gi.citations.elementMaría Inés Laitano (2017): Developing a Participatory Approach to Accessible Design, In: International Journal of Sociotechnology and Knowledge Development 4(9), doi:10.4018/ijskd.2017100101
gi.citations.elementYushan Pan (2021): Putting ICT in the Hands of the Seafarers, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461568
gi.citations.elementTone Bratteteig, Ina Wagner (2016): Unpacking the Notion of Participation in Participatory Design, In: Computer Supported Cooperative Work (CSCW) 6(25), doi:10.1007/s10606-016-9259-4
gi.citations.elementAale Luusua, Johanna Ylipulli (2021): Nordic Cities Meet Artificial Intelligence, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461571
gi.citations.elementTangni Cunningham Dahl-Jørgensen, Elena Parmiggiani (2020): Platformization of the public sector: Assessing the space of possibility for participation, In: Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 2, doi:10.1145/3384772.3385154
gi.citations.elementGabriela Avram, Luigina Ciolfi, Laura Maye (2019): Creating tangible interactions with cultural heritage: lessons learned from a large scale, long term co-design project, In: CoDesign 3(16), doi:10.1080/15710882.2019.1596288
gi.citations.elementMichaela R. Reisinger, Sebastian Prost, Johann Schrammel, Peter Fröhlich (2022): User requirements for the design of smart homes: dimensions and goals, In: Journal of Ambient Intelligence and Humanized Computing 12(14), doi:10.1007/s12652-021-03651-6
gi.citations.elementAsbjørn Ammitzbøll Flügge (2021): Perspectives from Practice: Algorithmic Decision-Making in Public Employment Services, In: Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/3462204.3481787
gi.citations.elementJohanna Meurer, Claudia Müller, Carla Simone, Ina Wagner, Volker Wulf (2018): Designing for Sustainability: Key Issues of ICT Projects for Ageing at Home, In: Computer Supported Cooperative Work (CSCW) 3-6(27), doi:10.1007/s10606-018-9317-1
gi.citations.elementJan Gulliksen (2021): Digital Work Environment Rounds – Systematic Inspections of Usability Supported by the Legislation, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-85616-8_13
gi.citations.elementTone Bratteteig, Ina Wagner (2016): What is a participatory design result?, In: Proceedings of the 14th Participatory Design Conference: Full papers - Volume 1, doi:10.1145/2940299.2940316
gi.citations.elementSebastian Prost, Clara Crivellaro, Andy Haddon, Rob Comber (2018): Food Democracy in the Making, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3173907
gi.citations.elementSebastian Weise, Paul Coulton, Mike Chiasson (2017): Designing in between Local Government and the Public – Using Institutional Analysis in Interventions on Civic Infrastructures, In: Computer Supported Cooperative Work (CSCW) 4-6(26), doi:10.1007/s10606-017-9277-x
gi.conference.dateJune, 27-30, 2015
gi.conference.locationLimerick, Ireland
gi.conference.sessiontitleLong Papers
mci.conference.reviewfull

Files