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Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context

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Association for Computing Machinery

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Blythin, Steve; Hughes, John A.; Kristoffersen, Steinar; Rodden, Tom; Rouncefield, Mark (1997): Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context. Proceedings of the 1997 ACM International Conference on Supporting Group Work. DOI: 10.1145/266838.266852. New York, NY, USA: Association for Computing Machinery. pp. 39–46. Phoenix, Arizona, USA

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groupware, ethnographic studies of work, evaluation

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