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Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context

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Blythin, Steve; Hughes, John A.; Kristoffersen, Steinar; Rodden, Tom; Rouncefield, Mark (1997): Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context. Proceedings of the 1997 ACM International Conference on Supporting Group Work. DOI: 10.1145/266838.266852. New York, NY, USA: Association for Computing Machinery. pp. 39–46. Phoenix, Arizona, USA

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groupware, ethnographic studies of work, evaluation

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Number of citations to item: 13

  • J. Scholtz, E. Morse, M.P. Steves (2000): A Longitudinal Study of the Use of a Collaboration Tool: A Breadth and Depth Analysis, In: International Symposium on Collaborative Technologies and Systems (CTS'06), doi:10.1109/cts.2006.8
  • David Martin, John Rooksby, Mark Rouncefield, Ian Sommerville (2007): 'Good' Organisational Reasons for 'Bad' Software Testing: An Ethnographic Study of Testing in a Small Software Company, In: 29th International Conference on Software Engineering (ICSE'07), doi:10.1109/icse.2007.1
  • Steven R. Haynes, Sandeep Purao, Amie L. Skattebo, Steven R. Haynes (2009): Scenario-Based Methods for Evaluating Collaborative Systems, In: Computer Supported Cooperative Work (CSCW) 4(18), doi:10.1007/s10606-009-9095-x
  • D. Stenmark (2000): Group cohesiveness and extrinsic motivation in virtual groups: lessons from an action case study of electronic brainstorming, In: Proceedings of the 35th Annual Hawaii International Conference on System Sciences, doi:10.1109/hicss.2002.993873
  • Līvija Dana Rukmane, Elisa Rubegni, Janet Read (2022): Exploring Failures in Child-Computer Interaction., In: Interaction Design and Children, doi:10.1145/3501712.3535299
  • Rebecca E. Grinter (2000): Workflow Systems: Occasions for Success and Failure, In: Computer Supported Cooperative Work (CSCW) 2(9), doi:10.1023/a:1008719814496
  • John Rooksby, Mark Rouncefield, Ian Sommerville (2009): Testing in the Wild: The Social and Organisational Dimensions of Real World Practice, In: Computer Supported Cooperative Work (CSCW) 5-6(18), doi:10.1007/s10606-009-9098-7
  • M.P. Steves, E. Morse (2000): Looking at the whole picture: a case study of analyzing a virtual workplace, In: Proceedings Tenth IEEE International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises. WET ICE 2001, doi:10.1109/enabl.2001.953396
  • Paul Jackson (2003): Ten Challenges for Introducing Web-Supported Learning to Overseas Students in the Social sciences, In: Active Learning in Higher Education 1(4), doi:10.1177/1469787403004001007
  • Xiaomu Zhou, Mark S. Ackerman, Kai Zheng (2009): <i>I just don't know why it's gone</i>, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1518701.1519014
  • Amy Tan, Ahmet M. Kondoz (2008): Barriers to virtual collaboration, In: CHI '08 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/1358628.1358636
  • T.A. Pardo, H.J.J. Scholl (2000): Walking atop the cliffs: avoiding failure and reducing risk in large scale e-government projects, In: Proceedings of the 35th Annual Hawaii International Conference on System Sciences, doi:10.1109/hicss.2002.994076
  • Thomas Herrmann, Marcel Hoffmann (2005): The Metamorphoses of Workflow Projects in their Early Stages, In: Computer Supported Cooperative Work (CSCW) 5(14), doi:10.1007/s10606-005-9006-8
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