Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context

Blythin, Steve; Hughes, John A.; Kristoffersen, Steinar; Rodden, Tom; Rouncefield, Mark (1997): Recognising “Success” and “Failure”: Evaluating Groupware in a Commercial Context. Proceedings of the 1997 ACM International Conference on Supporting Group Work. DOI: 10.1145/266838.266852. New York, NY, USA: Association for Computing Machinery. pp. 39–46. Phoenix, Arizona, USA