SpeakOut – A digital platform for orientation and self- help for personal and social problems of students at university

Abstract

This work presents the development of an online platform (SpeakOut) which follows a user-centered participatory design approach considering stu- dents' interests. It was investigated how the graphical user interface of the appli- cation should be designed to provide a positive user experience. By involving individual interest groups, both improvement potential and requirements for the system are identified, adapted and transferred into a final prototype in several design iterations based on workshops, heuristic evaluation, a usability test, inter- views and guerrilla testing. More and more ...