Taking care of sensitive milieus: a story about dialogical interviews
| dc.contributor.author | Ceschel, Francesco | |
| dc.contributor.author | Di Fiore, Angela | |
| dc.contributor.author | Casati, Fabio | |
| dc.date.accessioned | 2017-06-12T21:35:19Z | |
| dc.date.available | 2017-06-12T21:35:19Z | |
| dc.date.issued | 2017 | |
| dc.description.abstract | To be engaged in design processes in healthcare organizations often implies to deal with sensitive contexts, which, in turn, deal with a unique and delicate emotional setting. In this paper, we address reflections related to our research experience adopting dialogical interviews in sensitive design contexts. These reflections arise from a field work carried out within a network of nursing homes, within which we conducted 27 dialogical interviews with family members of patients in severe end-of-life conditions. With this contribution, we want to address the importance of taking care of the human relationships while working with sensitive participants, as a way to comprehend to which direction the design of a new technology should be driven. | |
| dc.identifier.doi | 10.18420/ihc2017_015 | |
| dc.identifier.pissn | 2510-2591 | |
| dc.language.iso | en | |
| dc.relation.ispartof | Infrahealth 2017 - Proceedings of the 6th International Workshop on Infrastructure in Healthcare 2017 | |
| dc.relation.ispartofseries | Reports of the European Society for Socially Embedded Technologies: vol. 1, no. 1 | |
| dc.title | Taking care of sensitive milieus: a story about dialogical interviews | |
| gi.conference.date | 22-23rd June 2017 | |
| gi.conference.location | University of Aarhus, Denmark |