Fostering Collaborative Redesign of Work Practice: Challenges for Tools Supporting Reflection at Work
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Springer, London
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Reflection is a well-known mechanism to learn from experience. Often, it has been investigated from an educational viewpoint or as a formalised procedure such as in project debriefings. Based on an analysis of three case studies, we show that collaborative reflection is much more embedded in daily work and that it supports collaborative, bottom-up redesign of work. We found that processes of work redesign alternate between individual and collaborative reflection and identified reasons for collaborative reflection as well as criteria for selecting reflection partners. We also identified perspective exchange, attribution and (re-)appraisal of past situations to be decisive for collaborative reflection and how it supports finding adequate levels of work redesign and partners needed to implement change. From this, we describe five themes for the design of support for collaborative reflection as a means for work redesign.
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Number of citations to item: 13
- Jenny Bimrose, Alan Brown, Teresa Holocher-Ertl, Barbara Kieslinger, Christine Kunzmann, Michael Prilla, Andreas Schmidt, Carmen Wolf (2014): The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services, In: International Journal of Advanced Corporate Learning (iJAC) 3(7), doi:10.3991/ijac.v7i3.4050
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- Michael Prilla (2014): User and Group Behavior in Computer Support for Collaborative Reflection in Practice: An Explorative Data Analysis, In: COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), doi:10.1007/978-3-319-06498-7_18
- Marius Mikalsen (2014): A Case Study of an Information Infrastructure Supporting Knowledge Work in Oil and Gas Exploration, In: COOP 2014 - Proceedings of the 11th International Conference on the Design of Cooperative Systems, 27-30 May 2014, Nice (France), doi:10.1007/978-3-319-06498-7_8
- Michael Prilla, Bettina Renner (2014): Supporting Collaborative Reflection at Work, In: Proceedings of the 18th International Conference on Supporting Group Work, doi:10.1145/2660398.2660400
- Michael Prilla, Carmen Wolf (2015): Coflection – Combining Mutual Support and Facilitation in Technology Enhanced Learning, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-24258-3_21
- Ying Yan, Rong Yan, Samad Zare, Yixuan Li (2023): Teachers' Attitudes Towards the Effectiveness of Collaborative Reflection Support Method, In: International Journal of Teacher Education and Professional Development 1(6), doi:10.4018/ijtepd.333899
- Michael Prilla, Alexander Nolte, Oliver Blunk, Dennis Liedtke, Bettina Renner (2015): Analyzing Collaborative Reflection Support: A Content Analysis Approach, In: ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway, doi:10.1007/978-3-319-20499-4_7
- Verónica Rivera-Pelayo, Angela Fessl, Lars Müller, Viktoria Pammer (2017): Introducing Mood Self-Tracking at Work, In: ACM Transactions on Computer-Human Interaction 1(24), doi:10.1145/3014058
- Gloria Fernandez-Nieto, Roberto Martinez-Maldonado, Vanessa Echeverria, Kirsty Kitto, Pengcheng An, Simon Buckingham Shum (2021): What Can Analytics for Teamwork Proxemics Reveal About Positioning Dynamics In Clinical Simulations?, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449284
- Ying Geng, Po-Sen Huang, Yeuh-Min Huang (2021): Crowdsourcing in Nursing Education: A Possibility of Creating a Personalized Online Learning Environment for Student Nurses in the Post-COVID Era, In: Sustainability 6(13), doi:10.3390/su13063413
- Bettina Renner, Michael Prilla, Ulrike Cress, Joachim Kimmerle (2016): Effects of Prompting in Reflective Learning Tools: Findings from Experimental Field, Lab, and Online Studies, In: Frontiers in Psychology, doi:10.3389/fpsyg.2016.00820