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‘Keep Up the Good Work!’: The Concept of ‘Work’ in CSCW

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2010

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COOP 2010: Proceedings of the 9th International Conference on Designing Cooperative Systems
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Springer, London

Abstract

The scope of CSCW has been a topic of sporadic debate for many years, but in a programmatic article from 2005, three esteemed CSCW researchers – Andy Crabtree, Tom Rodden, and Steve Benford – now forcefully argue that CSCW should ‘move its focus away from work’. It is thus time to reconsider CSCW, to rethink what it is and why it might be important. This paper focuses on CSCW’s scope: the rationale for its focus on ordinary work. It offers an analysis of the concept of ‘work’ (based on Ryle, Urmson, and Schutz), a critique of prevailing illusions about the realities of work in the contemporary world, and an attempt position CSCW in the context of technological development more broadly.

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Schmidt, Kjeld (2010): ‘Keep Up the Good Work!’: The Concept of ‘Work’ in CSCW. COOP 2010: Proceedings of the 9th International Conference on Designing Cooperative Systems. DOI: 10.1007/978-1-84996-211-7_15. Springer, London. pp. 265-285. Full Papers. Aix-en-Provence. May, 18-21, 2010

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10.1007/978-1-84996-211-7_15

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COOP 2010: Proceedings of the 9th International Conference on Designing Cooperative Systems

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Number of citations to item: 9

  • Federico Cabitza, Carla Simone (2013): Computational Coordination Mechanisms: A tale of a struggle for flexibility, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-013-9187-5
  • Federico Cabitza (2011): “Remain Faithful to the Earth!”*: Reporting Experiences of Artifact-Centered Design in Healthcare, In: Computer Supported Cooperative Work (CSCW) 4-5(20), doi:10.1007/s10606-011-9143-1
  • Kjeld Schmidt (2011): The Concept of ‘Work’ in CSCW, In: Computer Supported Cooperative Work (CSCW) 4-5(20), doi:10.1007/s10606-011-9146-y
  • Graham Button, Andy Crabtree, Mark Rouncefield, Peter Tolmie (2015): The Missing What of Ethnographic Studies, In: Human–Computer Interaction Series, doi:10.1007/978-3-319-21954-7_6
  • Federico Cabitza, Carla Simone (2011): Affording Mechanisms: An Integrated View of Coordination and Knowledge Management, In: Computer Supported Cooperative Work (CSCW) 2-3(21), doi:10.1007/s10606-011-9153-z
  • Stuart Reeves (2011): From Individuals to Third Parties, from Private to Public, In: Human-Computer Interaction Series, doi:10.1007/978-0-85729-265-0_2
  • Myriam Lewkowicz, Romain Liron (2019): The Missing “Turn to Practice” in the Digital Transformation of Industry, In: Computer Supported Cooperative Work (CSCW) 3-4(28), doi:10.1007/s10606-019-09347-y
  • Federico Cabitza, Carla Simone (2012): “Whatever Works”, In: Phenomenology, Organizational Politics, and IT Design, doi:10.4018/978-1-4666-0303-5.ch006
  • Alan Chamberlain, m.c. schraefel, Erika Poole, Sean Munson, Catalina Danis, Elizabeth Churchill (2015): Moving Beyond e-Health and the Quantified Self, In: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing, doi:10.1145/2685553.2685555
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