Syncing Minds: Analyzing Knowledge Work Practices in IT Projects Through Cross-Domain Collaboration

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dc.contributor.authorBabashahi, Leilli
dc.contributor.authorBarbosa, Carlos Eduardo
dc.contributor.authorArgĂ´lo, Matheus
dc.contributor.authorde Almeida, Marcos Antonio
dc.contributor.authorde Souza, Jano Moreira
dc.date.accessioned2024-06-06T08:23:18Z
dc.date.available2024-06-06T08:23:18Z
dc.date.issued2024
dc.description.abstractIn the dynamic intersection of business and technology, teams of specialists must collaborate to solve complex problems and drive important projects. However, a comprehensive understanding of cross-domain collaboration within IT projects remains lacking. This research addresses this gap by analyzing collaborative knowledge work practices, emphasizing the impact of industrial practices and organizational arrangements on knowledge sharing. Employing an extensive literature review with content analysis and thematic synthesis, the study uncovers key findings, including the delicate balance between formal and informal knowledge, obstacles in sharing process knowledge, the interplay between human and procedural factors, the significance of cross-functional cooperation, and the role of online and offline interactions. Moreover, it explores the impact of collaboration, competition, and satisfaction with communication mediums on knowledge quality, revealing hidden costs associated with expediting product development. Ultimately, this research contributes valuable insights to knowledge sharing and management research within cross-domain projects. It stresses the urgency for context-specific, evidence-based approaches to knowledge management in the IT sector.en
dc.identifier.doi10.48340/ecscw2024_ep01
dc.identifier.eissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/5103
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 22nd European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 8, no. 1
dc.subjectCross-domain collaboration
dc.subjectCollaborative knowledge work
dc.subjectProject collaboration
dc.subjectKnowledge sharing
dc.titleSyncing Minds: Analyzing Knowledge Work Practices in IT Projects Through Cross-Domain Collaborationen
dc.typeText/Conference Paper
gi.conference.date17 June - 21 June, 2024
gi.conference.locationRimini, Italy
gi.conference.reviewfull
gi.conference.sessiontitleExploratory papers

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