Making a Case in Medical Work: Implications for the Electronic Medical Record

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dc.contributor.authorHartswood, Mark
dc.contributor.authorProcter, Rob
dc.contributor.authorRouncefield, Mark
dc.contributor.authorSlack, Roger
dc.date.accessioned2020-06-06T09:06:46Z
dc.date.available2020-06-06T09:06:46Z
dc.date.issued2003
dc.date.issued2003
dc.description.abstractThe introduction of theelectronic medical record (EMR) is widely seenby healthcare policy makers and servicemanagers alike as a key step in the achievementof more efficient and integrated healthcareservices. However, our study of inter-servicework practices reveals important discrepanciesbetween the presumptions of the role of the EMRin achieving service integration and the waysin which medical workers actually use andcommunicate patient information. These lead usto doubt that technologies like the EMR candeliver their promised benefits unless there isa better understanding of the work they areintended to support and the processes used inits development and deployment becomesignificantly more user-led.de
dc.identifier.doi10.1023/A:1025055829026
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1023/A:1025055829026
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3620
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 12, No. 3
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectcollaborative work
dc.subjectCSCW design
dc.subjectelectronic medical record
dc.subjecthealthcare
dc.subjectmembership categorisation
dc.subjectservice integration
dc.titleMaking a Case in Medical Work: Implications for the Electronic Medical Recordde
dc.typeText/Journal Article
gi.citation.endPage266
gi.citation.startPage241
gi.citations.count132
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JCSCW Vol. 12 (2003)