The work to make coordination technologies work

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dc.contributor.authorWagner, Ina
dc.contributor.authorSchmidt, Kjeld
dc.date.accessioned2024-06-06T08:23:18Z
dc.date.available2024-06-06T08:23:18Z
dc.date.issued2024
dc.description.abstractMotivated by the long-standing concern in CSCW with the state of digital coordination technologies and the ensuing accumulated empirical evidence of how the shortcomings of coordination technologies are handled in practice, this paper presents four examples of coordination technologies and coordinative artifacts that show how workers cope with their shortcomings through workarounds and hacks: CAD systems in architectural practice; the medical record in a cardiology clinic and the problem of ICD data; the IMDS database in the car industry; and the problems of making MRP systems work for the purpose of local planning. Concluding with the question what is required to support workers in their cooperative effort to ‘make coordination systems work’, the notion of computer support for ‘peer-to-peer plan management’ is introduced.en
dc.identifier.doi10.48340/ecscw2024_ep11
dc.identifier.eissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/5104
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 22nd European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 8, no. 1
dc.subjectdigital coordination technologies
dc.subjectcoordinative practices
dc.subjectcoordinative artifacts
dc.subjectCAD systems
dc.subjectMRP systems
dc.subjectmedical record
dc.subjectIMDS database
dc.titleThe work to make coordination technologies worken
dc.typeText/Conference Paper
gi.conference.date17 June - 21 June, 2024
gi.conference.locationRimini, Italy
gi.conference.reviewfull
gi.conference.sessiontitleExploratory papers

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