Plans as Situated Action: An Activity Theory Approach to Workflow Systems

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dc.contributor.authorBardram, Jakob E.
dc.date.accessioned2017-04-15T11:52:21Z
dc.date.available2017-04-15T11:52:21Z
dc.date.issued1997
dc.description.abstractWithin the community of CSCW the notion and nature of workflow systems as prescriptions of human work has been debated and criticised. Based on the work of Suchman (1987) the notion of situated action has often been viewed as opposed to planning work. Plans, however, do play an essential role in realising work. Based on experiences from designing a computer system that supports the collaboration within a hospital, this paper discusses how plans themselves are made out of situated action, and in return are realised in situ. Thus, work can be characterised as situated planning. This understanding is backed up by Activity Theory, which emphasises the connection between plans and the contextual conditions for realising these plans in actual work.
dc.identifier.isbn978-94-015-7372-6
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titlePlans as Situated Action: An Activity Theory Approach to Workflow Systems
dc.typeText
gi.citation.endPage32
gi.citation.startPage17
gi.conference.date7-11 September 1997
gi.conference.locationLancaster, United Kingdom
gi.conference.sessiontitleFull Papers

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ECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work