Hypermedia Use in Group Work: Changing the Product, Process, and Strategy
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Hypermedia structures have beenintegrated with CSCW functionality to develop theDOLPHIN system, an electronic meeting roomenvironment. In this paper, a study is reportedinvestigating how the DOLPHIN environment affectsgroup work. Different aspects of group problem solvingwere examined to understand the effects of workingwith hypermedia: the group's product, cognitivefactors, and the group process. The results showedthat groups can easily work with hypermediastructures, and that these structures influence groupsto produce a different product, to use a differentstrategy, and to use a different collaborative style,namely of dividing up their labor. The experimentalresults are explained in a model which suggests theinvolvement of both procedural and semantic componentsin hypermedia use. We discuss wider implications ofhypermedia for CSCW and group work.
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Number of citations to item: 2
- Norbert Streitz, Petra Rexroth, Torsten Holmer (1998): Anforderungen an interaktive Kooperationslandschaften für kreatives Arbeiten und erste Realisierungen, In: Berichte des German Chapter of the ACM, doi:10.1007/978-3-322-80105-0_17
- Jörg M. Haake (1999): Facilitating orientation in shared hypermedia workspaces, In: Proceedings of the international ACM SIGGROUP conference on Supporting group work, doi:10.1145/320297.320340