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Title: Hypermedia Use in Group Work: Changing the Product, Process, and Strategy
Authors: Mark, Gloria
Haake, Jörg M.
Steritz, Norbert A.
Keywords: Collaborative style;Cooperation support;Division of labor;Electronic meeting room;Electronic whiteboards;Empirical study;Evaluation;Group process;Hypermedia
Issue Date: 1997
Publisher: Springer
metadata.dc.relation.ispartof: Computer Supported Cooperative Work (CSCW): Vol. 6, No. 4
metadata.mci.reference.pages: 327-368
Series/Report no.: Computer Supported Cooperative Work (CSCW)
Abstract: Hypermedia structures have beenintegrated with CSCW functionality to develop theDOLPHIN system, an electronic meeting roomenvironment. In this paper, a study is reportedinvestigating how the DOLPHIN environment affectsgroup work. Different aspects of group problem solvingwere examined to understand the effects of workingwith hypermedia: the group's product, cognitivefactors, and the group process. The results showedthat groups can easily work with hypermediastructures, and that these structures influence groupsto produce a different product, to use a differentstrategy, and to use a different collaborative style,namely of dividing up their labor. The experimentalresults are explained in a model which suggests theinvolvement of both procedural and semantic componentsin hypermedia use. We discuss wider implications ofhypermedia for CSCW and group work.
metadata.dc.identifier.doi: 10.1023/A:1008627213701
ISSN: 1573-7551
Appears in Collections:JCSCW Vol. 06 (1997)

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