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|Title:||Hypermedia Use in Group Work: Changing the Product, Process, and Strategy|
Haake, Jörg M.
Steritz, Norbert A.
|Keywords:||Collaborative style;Cooperation support;Division of labor;Electronic meeting room;Electronic whiteboards;Empirical study;Evaluation;Group process;Hypermedia|
|metadata.dc.relation.ispartof:||Computer Supported Cooperative Work (CSCW): Vol. 6, No. 4|
|Series/Report no.:||Computer Supported Cooperative Work (CSCW)|
|Abstract:||Hypermedia structures have beenintegrated with CSCW functionality to develop theDOLPHIN system, an electronic meeting roomenvironment. In this paper, a study is reportedinvestigating how the DOLPHIN environment affectsgroup work. Different aspects of group problem solvingwere examined to understand the effects of workingwith hypermedia: the group's product, cognitivefactors, and the group process. The results showedthat groups can easily work with hypermediastructures, and that these structures influence groupsto produce a different product, to use a differentstrategy, and to use a different collaborative style,namely of dividing up their labor. The experimentalresults are explained in a model which suggests theinvolvement of both procedural and semantic componentsin hypermedia use. We discuss wider implications ofhypermedia for CSCW and group work.|
|Appears in Collections:||JCSCW Vol. 06 (1997)|
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