Journal Article

Becoming a Good Homecare Practitioner: Integrating Many Kinds of Work

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Date

2017, 2017

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 26, No. 0

Publisher

Springer

Abstract

The paper reports from a homecare fieldwork and discusses the various types of work carried out by homecare workers. We describe formal guidelines for quality in homecare services as a background for looking deeper into the homecare practices and using them as a basis for discussing what high quality homecare is. We have identified seven types of homecare work needed in homecare: illness work, everyday life work, life-changing work, relation work, discretion work, information work and articulation work and we discuss quality in each of these as well as in the homecare as a whole. We exemplify how the quality criteria can be achieved in practice.

Description

Bratteteig, Tone; Eide, Ingvild (2017): Becoming a Good Homecare Practitioner: Integrating Many Kinds of Work. Computer Supported Cooperative Work (CSCW): Vol. 26, No. 0. DOI: 10.1007/s10606-017-9288-7. Springer. PISSN: 1573-7551. pp. 563-596

Keywords

Homecare work, Quality in work, Types of work, Work practice

Citation

DOI

10.1007/s10606-017-9288-7

URI

URI

http://dx.doi.org/10.1007/s10606-017-9288-7
 https://dl.eusset.eu/handle/20.500.12015/3796

Collections

JCSCW Vol. 26 (2017)

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Referenced By

Number of citations to item: 15

  • Madeleine Renyi, Petra Gaugisch, Alexandra Hunck, Stefan Strunck, Christophe Kunze, Frank Teuteberg (2022): Uncovering the Complexity of Care Networks – Towards a Taxonomy of Collaboration Complexity in Homecare, In: Computer Supported Cooperative Work (CSCW) 3(31), doi:10.1007/s10606-022-09433-8
  • Peter Glick, Rachel E Clarke, Clara Crivellaro (2022): Exploring Experiences of Self-Directed Care Budgets: Design Implications for Socio-Technical Interventions, In: CHI Conference on Human Factors in Computing Systems, doi:10.1145/3491102.3517697
  • Amanda Lazar, Hilaire J. Thompson, Shih-Yin Lin, George Demiris (2018): Negotiating Relation Work with Telehealth Home Care Companionship Technologies that Support Aging in Place, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274372
  • Anthony Poon, Vaidehi Hussain, Julia Loughman, Ariel C. Avgar, Madeline Sterling, Nicola Dell (2021): Computer-Mediated Peer Support Needs of Home Care Workers: Emotional Labor & the Politics of Professionalism, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(5), doi:10.1145/3476077
  • Mark Schurgin, Mark Schlager, Laura Vardoulakis, Laura R. Pina, Lauren Wilcox (2021): Isolation in Coordination: Challenges of Caregivers in the USA, In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445413
  • Anthony Poon, Matthew Luebke, Julia Loughman, Ann Lee, Lourdes Guerrero, Madeline Sterling, Nicola Dell (2023): Computer-Mediated Sharing Circles for Intersectional Peer Support with Home Care Workers, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(7), doi:10.1145/3579472
  • Ingvild Idsøe-Jakobsen, Heidi Dombestein, Kolbjørn Kallesten Brønnick, Siri Wiig (2024): Exploring Norwegian homecare healthcare professionals’ perceptions of risk and the link to high-quality care: a qualitative multiple case study, In: BMJ Open 3(14), doi:10.1136/bmjopen-2023-080769
  • Stefan Hochwarter, Julian Schwarz, Felix Muehlensiepen, Eric Monteiro (2022): Becoming a Guest: On Proximity and Distance in Mental Health Home Treatment, In: Computer Supported Cooperative Work (CSCW) 3(32), doi:10.1007/s10606-022-09456-1
  • Richard Paluch, Claudia Müller (2022): "That's Something for Children", In: Proceedings of the ACM on Human-Computer Interaction GROUP(6), doi:10.1145/3492850
  • Bernd Ploderer, Jonathon Stuart, Vivian Tran, Theresa L. Green, Jennifer Muller (2017): The transition of stroke survivors from hospital to home, In: Proceedings of the 29th Australian Conference on Computer-Human Interaction, doi:10.1145/3152771.3152772
  • Peter Glick, Clara Crivellaro (2023): MyCareBudget: Co-creating a Healthcare Digital Commons with and for Disabled Citizens and their Unpaid Carers, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3580934
  • Sami Alkhatib, Ryan Kelly, Jenny Waycott, George Buchanan, Marthie Grobler, Shuo Wang (2021): “Who Wants to Know all this Stuff?!”: Understanding Older Adults’ Privacy Concerns in Aged Care Monitoring Devices, In: Interacting with Computers 5(33), doi:10.1093/iwc/iwab029
  • Kathleen H Pine (2019): The qualculative dimension of healthcare data interoperability, In: Health Informatics Journal 3(25), doi:10.1177/1460458219833095
  • Sara Willermark, Lena Pareto (2020): Unpacking the Role of Boundaries in Computer-Supported Collaborative Teaching, In: Computer Supported Cooperative Work (CSCW) 6(29), doi:10.1007/s10606-020-09378-w
  • Sven Bittenbinder, Tim Weiler, Richard Paluch, Dennis Kirschsieper, Oliver Specovius, Claudia Müller (2024): Research Buddy—From a Framework for Overcoming Language Barriers to the Development of a Qualitative Citizen Science Platform, In: Interacting with Computers, doi:10.1093/iwc/iwae047
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