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Title: Becoming a Good Homecare Practitioner: Integrating Many Kinds of Work
Authors: Bratteteig, Tone
Eide, Ingvild
Keywords: Homecare work;Quality in work;Types of work;Work practice
Issue Date: 2017
Publisher: Springer
metadata.dc.relation.ispartof: Computer Supported Cooperative Work (CSCW): Vol. 26, No. 0
metadata.mci.reference.pages: 563-596
Series/Report no.: Computer Supported Cooperative Work (CSCW)
Abstract: The paper reports from a homecare fieldwork and discusses the various types of work carried out by homecare workers. We describe formal guidelines for quality in homecare services as a background for looking deeper into the homecare practices and using them as a basis for discussing what high quality homecare is. We have identified seven types of homecare work needed in homecare: illness work, everyday life work, life-changing work, relation work, discretion work, information work and articulation work and we discuss quality in each of these as well as in the homecare as a whole. We exemplify how the quality criteria can be achieved in practice.
metadata.dc.identifier.doi: 10.1007/s10606-017-9288-7
ISSN: 1573-7551
Appears in Collections:JCSCW Vol. 26 (2017)

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