Developing an Evaluation Framework for Blockchain in the Public Sector: The Example of the German Asylum Process
European Society for Socially Embedded Technologies (EUSSET)
The public sector presents several promising applications for blockchain technology. Global organizations and innovative ministries in countries such as Dubai, Sweden, Finland, the Netherlands, and Germany have recognized these potentials and have initiated projects to evaluate the adoption of blockchain technology. As these projects can have a far-reaching impact on crucial government services and processes, they should involve a particularly thorough evaluation. In this paper, we provide insights into the development of a framework to support such an evaluation for the German asylum process. We built this framework evolutionarily together with the Federal Office for Migration and Refugees. Its final version consists of three levels and eighteen categories of evaluation criteria across the technical, functional and legal domains and allows specifying use-case specific key performance indicators or knockout criteria.