Negotiation and the Coordination of Information and Activity in Distributed Software Problem Management

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dc.contributor.authorSandusky, Robert J.
dc.contributor.authorGasser, Les
dc.date.accessioned2023-06-08T11:43:55Z
dc.date.available2023-06-08T11:43:55Z
dc.date.issued2005
dc.description.abstractPublicly accessible bug report repositories maintained by free / open source development communities provide vast stores of data about distributed software problem management (SWPM). Qualitative analysis of individual bug reports, texts that record community responses to reported software problems, shows how this distributed community uses its SWPM process to manage software quality. We focus on the role of one basic social process, negotiation, in SWPM. We report on the varieties and frequencies of negotiation practices and demonstrate how instances of negotiation in different contexts affect the organization of information, the allocation of community resources, and the disposition of software problems.en
dc.identifier.doi10.1145/1099203.1099238
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4820
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2005 ACM International Conference on Supporting Group Work
dc.subjectcoordination theory
dc.subjectsoftware problem management
dc.subjectnegotiation
dc.subjectcoordination mechanisms
dc.subjectdistributed collective practices
dc.titleNegotiation and the Coordination of Information and Activity in Distributed Software Problem Managementen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage187–196
gi.conference.locationSanibel Island, Florida, USA

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