Building Bridges: Customisation and Mutual Intelligibility in Shared Category Management

dc.contributor.authorDourish, Paul
dc.contributor.authorLamping, John
dc.contributor.authorRodden, Tom
dc.date.accessioned2023-06-08T11:41:47Z
dc.date.available2023-06-08T11:41:47Z
dc.date.issued1999
dc.description.abstractResearch into collaborative document use often concentrates on how people share document content. However, studies of real-world document practices reveal that the structures by which document corpora are organised may also, themselves, be important sites of collaborative activity. Unfortunately, this poses a problem. When category structures are used to understand a set of documents, the manipulation of those structures can interfere with shared understanding and intelligibility of the document space.We show how this problem arises in real-world settings, using a case arising from some recent field work. We outline a solution to the customisation/intelligibility problem, and show how it has been implemented in a system for personal and workgroup document management.en
dc.identifier.doi10.1145/320297.320299
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4748
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 1999 ACM International Conference on Supporting Group Work
dc.subjectshared views
dc.subjectdocument management
dc.subjectshared workspaces
dc.subjectcustomisation
dc.subjectcategorisation
dc.titleBuilding Bridges: Customisation and Mutual Intelligibility in Shared Category Managementen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage11–20
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gi.conference.locationPhoenix, Arizona, USA

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