Item

Building Bridges: Customisation and Mutual Intelligibility in Shared Category Management

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Date

1999

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Source

Proceedings of the 1999 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

Research into collaborative document use often concentrates on how people share document content. However, studies of real-world document practices reveal that the structures by which document corpora are organised may also, themselves, be important sites of collaborative activity. Unfortunately, this poses a problem. When category structures are used to understand a set of documents, the manipulation of those structures can interfere with shared understanding and intelligibility of the document space.We show how this problem arises in real-world settings, using a case arising from some recent field work. We outline a solution to the customisation/intelligibility problem, and show how it has been implemented in a system for personal and workgroup document management.

Description

Dourish, Paul; Lamping, John; Rodden, Tom (1999): Building Bridges: Customisation and Mutual Intelligibility in Shared Category Management. Proceedings of the 1999 ACM International Conference on Supporting Group Work. DOI: 10.1145/320297.320299. New York, NY, USA: Association for Computing Machinery. pp. 11–20. Phoenix, Arizona, USA

Keywords

shared views, document management, shared workspaces, customisation, categorisation

Citation

DOI

10.1145/320297.320299

URI

URI

https://dl.eusset.eu/handle/20.500.12015/4748

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GROUP 1999

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Referenced By

Number of citations to item: 24

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  • Markus Rittenbruch, Tim Mansfield, Stephen Viller (2009): Design and Evaluation of Intentionally Enriched Awareness, In: Human-Computer Interaction Series, doi:10.1007/978-1-84882-477-5_16
  • Robin Sease, David W. McDonald (2011): The organization of home media, In: ACM Transactions on Computer-Human Interaction 2(18), doi:10.1145/1970378.1970383
  • Paul Dourish, W. Keith Edwards, Anthony LaMarca, Michael Salisbury (1999): Using properties for uniform interaction in the Presto document system, In: Proceedings of the 12th annual ACM symposium on User interface software and technology, doi:10.1145/320719.322583
  • John C. Tang, Jed R. Brubaker, Catherine C. Marshall (2013): What Do You See in the Cloud? Understanding the Cloud-Based User Experience through Practices, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-40480-1_47
  • John Wenskovitch, Chris North (2021): An Examination of Grouping and Spatial Organization Tasks for High-Dimensional Data Exploration, In: IEEE Transactions on Visualization and Computer Graphics 2(27), doi:10.1109/tvcg.2020.3028890
  • Jean-Pierre Cahier, Pascal Salembier, Nada Matta (2017): Fostering rural actors' empowerment through “multi-viewpoints” methods and ICT tools, In: 2017 Fourth International Conference on eDemocracy & eGovernment (ICEDEG), doi:10.1109/icedeg.2017.7962519
  • Jesse David Dinneen, Sascha Donner, Helen Bubinger, Jwen Fai Low, Maja Krtalić (2022): Towards Data‐driven <scp>GIM</scp> tools: Two Prototypes, In: Proceedings of the Association for Information Science and Technology 1(59), doi:10.1002/pra2.684
  • Steven M. Drucker, Danyel Fisher, Sumit Basu (2011): Helping Users Sort Faster with Adaptive Machine Learning Recommendations, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-23765-2_13
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  • Rikke Hagensby Jensen, Stine S. Johansen, Nicolai Brodersen Hansen, Ashna Mahmood Zada, Peter Axel Nielsen (2023): Tensions in Data Journey Activities: Mobilising, Processing, Producing, and Re-purposing Data in Environmental Assessment Practice, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(7), doi:10.1145/3610212
  • Gloria Mark, Victor Gonzalez, Marcello Sarini, Carla Simone (2002): Supporting articulation with the reconciler, In: CHI '02 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/506443.506611
  • Carla Simone (2018): Knowledge artifacts: the implications of incommensurable dimensions for their design, In: Data Technologies and Applications 1(52), doi:10.1108/dta-03-2017-0013
  • William Jones (2015): Building a Better World with Our Information, In: Synthesis Lectures on Information Concepts, Retrieval, and Services, doi:10.2200/s00653ed1v01y201506icr042
  • Jesse David Dinneen, Charles‐Antoine Julien (2019): The ubiquitous digital file: A review of file management research, In: Journal of the Association for Information Science and Technology 1(71), doi:10.1002/asi.24222
  • Alex Bordetsky, Gloria Mark (2000): Memory-Based Feedback Controls to Support Groupware Coordination, In: Information Systems Research 4(11), doi:10.1287/isre.11.4.366.11871
  • Christopher A. Le Dantec, W. Keith Edwards (2010): Across boundaries of influence and accountability, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1753326.1753345
  • Carla Simone (2002): Unifying or Reconciling when Constructing Organizational Memory?, In: Knowledge Management and Organizational Memories, doi:10.1007/978-1-4615-0947-9_12
  • Markus Rittenbruch, Meik Poschen, Helge Kahler, Bettina Törpel (2001): Kooperationsunterstützung in einer teambasierten Virtuellen Organisation, In: Auf dem Weg zur virtuellen Organisation, doi:10.1007/978-3-642-93644-9_4
  • YI YANG, DU LI (2005): Supporting Adaptable Consistency Control in Structured Collaborative Workspaces, In: Computer Supported Cooperative Work (CSCW) 5(14), doi:10.1007/s10606-005-9003-y
  • W. Keith Edwards, Victoria Bellotti, Anind K. Dey, Mark W. Newman (2003): The challenges of user-centered design and evaluation for infrastructure, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/642611.642664
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