Text Document

Mediated Communication Behavior in Distributed Networks of Practice

Fulltext URI

Document type

Additional Information

Date

2006

Authors

Journal Title

Journal ISSN

Volume Title

Source

COOP 2006: Cooperative Systems Design - Seamless Integration of Artifacts and Conversations - Enhanced Concepts of Infrastructure for Communication

Publisher

IOS Press

Abstract

This study examines mediated communication behavior in distributed networks of practice (DNoPs) in a multinational enterprise working in the marine insurance industry. The study describes and compares mediated communication behavior in five different distributed networks of practice as a combination of the knowledge activities that take place during communicative action, the media used to support communication, the networks' perceptions of different media, and the contextual factors that influence both communication and media selection. The networks experienced several challenges in the communication process such as technological instabilities that excluded participation, complex and highly equivocal messages, physical and social-psychological distance between participants, and media limitations. Different theoretical perspectives for mediated communication provide a framework for discussion and integration of the empirical findings in this study.

Description

Hustad, Eli (2006): Mediated Communication Behavior in Distributed Networks of Practice. COOP 2006: Cooperative Systems Design - Seamless Integration of Artifacts and Conversations - Enhanced Concepts of Infrastructure for Communication. IOS Press. ISBN: 978-1-58603-604-1. pp. 148-163. Carry-le-Rouet, France. 9-12 May 2006

Keywords

Citation

DOI

Tags

Collections

COOP 2006: Proceedings of the 7th International Conference on Designing Cooperative Systems