Conference Paper

How Do User Groups Cope with Delay in Real-Time Collaborative Note Taking

Abstract

A property of general interest of real-time collaborative editors is delay. Delays exist between the execution of one user’s modification and the visibility of this modification to the other users. Such delays are in part fundamental to the network, as well as arising from the consistency maintenance algorithms and underlying architecture of collaborative editors. Existing quantitative research on collaborative document editing does not examine either concern for delay or the efficacy of compensatory strategies. We studied an artificial note taking task in French where we introduced simulated delay. We found out a general effect of delay on performance related to the ability to manage redundancy and errors across the document. We interpret this finding as a compromised ability to maintain awareness of team member activity, and a reversion to independent work. Measures of common ground in accompanying chat indicate that groups with less experienced team members attempt to compensate for the effect of delay. In contrast, more experienced groups do not adjust their communication in response to delay, and their performance remains sensitive to the delay manipulation.

Description

Ignat, Claudia-Lavinia; Oster, Gérald; Fox, Olivia; Shalin, Valerie L.; Charoy, François (2015): How Do User Groups Cope with Delay in Real-Time Collaborative Note Taking. ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work. DOI: 10.1007/978-3-319-20499-4_12. Springer, Cham. ISBN: 978-3-319-20498-7. pp. 223-242. Full Papers. Oslo, Norway. 19-23 September 2015

Keywords

Citation

URI

URI

Endorsement

Review

Supplemented By

Referenced By


Number of citations to item: 14

  • Marc Burchart (2022): Paving the Road Towards Supporting Scalable Collaborative Writing in High-Diversity Distance Learning Groups, In: MedienPädagogik: Zeitschrift für Theorie und Praxis der Medienbildung, doi:10.21240/mpaed/48/2022.06.12.x
  • Matthieu Nicolas, Gérald Oster, Olivier Perrin (2020): Efficient renaming in sequence CRDTs, In: Proceedings of the 7th Workshop on Principles and Practice of Consistency for Distributed Data, doi:10.1145/3380787.3393682
  • Claudia‐Lavinia Ignat, Luc André, Gérald Oster (2017): Enhancing rich content wikis with real‐time collaboration, In: Concurrency and Computation: Practice and Experience 8(33), doi:10.1002/cpe.4110
  • Quang-Vinh Dang, Claudia-Lavinia Ignat (2016): Performance of real-time collaborative editors at large scale: User perspective, In: 2016 IFIP Networking Conference (IFIP Networking) and Workshops, doi:10.1109/ifipnetworking.2016.7497258
  • Yen-Ting Yeh, Nikhita Joshi, Daniel Vogel (2024): The Effects of Update Interval and Reveal Method on Writer Comfort in Synchronized Shared-Editors, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642330
  • Liping Gao, Xiaofang Xu (2018): A New Algorithm for Real-Time Collaborative Graphical Editing System Based on CRDT, In: Communications in Computer and Information Science, doi:10.1007/978-981-13-3044-5_15
  • Hoai Le Nguyen, Claudia-Lavinia Ignat (2020): Time-Position Characterization of Conflicts: A Case Study of Collaborative Editing, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-58157-2_5
  • Matthieu Nicolas, Gerald Oster, Olivier Perrin (2022): Efficient Renaming in Sequence CRDTs, In: IEEE Transactions on Parallel and Distributed Systems 12(33), doi:10.1109/tpds.2022.3172570
  • Pankaj Chejara, Luis P. Prieto, Adolfo Ruiz-Calleja, María Jesús Rodríguez-Triana, Shashi Kant Shankar, Reet Kasepalu (2020): Quantifying Collaboration Quality in Face-to-Face Classroom Settings Using MMLA, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-58157-2_11
  • (missing metadata) doi:10.18420/ecscw2017_p5
  • Daniel Schadt, Christoph Coijanovic, Christiane Weis, Thorsten Strufe (2024): PolySphinx: Extending the Sphinx Mix Format With Better Multicast Support, In: 2024 IEEE Symposium on Security and Privacy (SP), doi:10.1109/sp54263.2024.00044
  • Dalma Geszten, Balázs Péter Hámornik, Károly Hercegfi (2020): Empirical study of Team Usability Testing: a laboratory experiment, In: Cognition, Technology & Work 4(23), doi:10.1007/s10111-020-00647-8
  • Haitao Liu, Qingkui Chen, Puchen Liu (2023): A Novel Memory Concurrent Editing Model for Large-Scale Video Streams in Edge Computing, In: Mathematics 14(11), doi:10.3390/math11143175
  • Pernille Bjørn, Luigina Ciolfi, Mark Ackerman, Geraldine Fitzpatrick, Volker Wulf (2016): Practice-based CSCW Research, In: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, doi:10.1145/2818052.2893365
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org