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“What are We Missing?” Usability’s Indexical Ground

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Abstract

In this paper, we describe how usability provides the indexical ground upon which design work in a surgery is achieved. Indexical and deictic referential practices are used (1) to constitute participation frameworks and work sites in an instructional surgery and (2) to encode and manage participants’ differential access to the relevancies and background knowledge required for the achievement of a successful surgical outcome. As a site for both learning and work, the operating room afforded us the opportunity to examine how usability, which is a critical design consideration, can be used as a resource for learning in interaction. In our detailed analysis of the interaction among participants (both co-present and projected) we sought to describe a particular case of how usability was produced as a relevant consideration for surgical education in the operating room. In doing so, we demonstrate a set of members’ methods by which actors worked to establish and provide for the relevance of the anticipated needs of projected users as part of developing an understanding of their current activity.

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Zemel, Alan; Koschmann, Timothy; LeBaron, Curtis; Feltovich, Paul (2008): “What are We Missing?” Usability’s Indexical Ground. Computer Supported Cooperative Work (CSCW): Vol. 17, No. 1. DOI: 10.1007/s10606-007-9065-0. Springer. PISSN: 1573-7551. pp. 63-85

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deictic referential practices, indexical referential practices, usability

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Number of citations to item: 18

  • Satinder P. Gill (2015): Tacit Engagement, In: Tacit Engagement, doi:10.1007/978-3-319-21620-1_1
  • Alan Zemel, Timothy Koschmann (2013): Recalibrating reference within a dual-space interaction environment, In: International Journal of Computer-Supported Collaborative Learning 1(8), doi:10.1007/s11412-013-9164-5
  • (2012): References, In: The Handbook of Conversation Analysis, doi:10.1002/9781118325001.refs
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  • Christian Greiffenhagen (2011): Making rounds: The routine work of the teacher during collaborative learning with computers, In: International Journal of Computer-Supported Collaborative Learning 1(7), doi:10.1007/s11412-011-9134-8
  • Wolff-Michael Roth, Alfredo Jornet (2015): Situational Awareness as an Instructable and Instructed Matter in Multi-Media Supported Debriefing: a Case Study from Aviation, In: Computer Supported Cooperative Work (CSCW) 5(24), doi:10.1007/s10606-015-9234-5
  • Alan Zemel, Timothy Koschmann (2021): Investigation 5. Recalibrating Reference Within a Dual-Space Interaction Environment, In: Theoretical Investigations, doi:10.1007/978-3-030-49157-4_5
  • Gustav Lymer (2009): Demonstrating Professional Vision: The Work of Critique in Architectural Education, In: Mind, Culture, and Activity 2(16), doi:10.1080/10749030802590580
  • Usree Bhattacharya (2019): ‘My school is a big school’: imagined communities, inclusion, and ideology in Indian textbooks, In: Journal of Curriculum Studies 5(51), doi:10.1080/00220272.2019.1567822
  • Gustav Lymer, Jonas Ivarsson, Oskar Lindwall (2009): Contrasting the use of tools for presentation and critique: Some cases from architectural education, In: International Journal of Computer-Supported Collaborative Learning 4(4), doi:10.1007/s11412-009-9073-9
  • Wolff-Michael Roth (2015): Cultural Practices and Cognition in Debriefing, In: Journal of Cognitive Engineering and Decision Making 3(9), doi:10.1177/1555343415591395
  • Murat Perit Çakır, Alan Zemel, Gerry Stahl (2009): The joint organization of interaction within a multimodal CSCL medium, In: International Journal of Computer-Supported Collaborative Learning 2(4), doi:10.1007/s11412-009-9061-0
  • Asta Cekaite (2009): Collaborative corrections with spelling control: Digital resources and peer assistance, In: International Journal of Computer-Supported Collaborative Learning 3(4), doi:10.1007/s11412-009-9067-7
  • Timothy Koschmann (2007): Introduction to Special Issue on Learning and Work, In: Computer Supported Cooperative Work (CSCW) 1(17), doi:10.1007/s10606-007-9069-9
  • Aug Nishizaka (2011): Touch without vision: Referential practice in a non-technological environment, In: Journal of Pragmatics 2(43), doi:10.1016/j.pragma.2009.07.015
  • Alfredo Jornet, Rolf Steier (2015): The Matter of Space: Bodily Performances and the Emergence of Boundary Objects During Multidisciplinary Design Meetings, In: Mind, Culture, and Activity 2(22), doi:10.1080/10749039.2015.1024794
  • Murat Perit Çakir, Alan Zemel, Gerry Stahl (2021): Investigation 12. The Joint Organization of Interaction Within a Multimodal CSCL Medium, In: Theoretical Investigations, doi:10.1007/978-3-030-49157-4_12
  • Paul Prior (2012): Multimodality and ESP Research, In: The Handbook of English for Specific Purposes, doi:10.1002/9781118339855.ch27
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