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The Role of Narratives in Collaborative Information Seeking

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Association for Computing Machinery

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There has been a growing interest within the CSCW community to understand how actors in organizations collaboratively seek information. This focus had led to the emergence of the research area of collaborative information seeking (CIS). Despite an increasing number of conceptual as well as technical studies related to CIS, many fundamental questions still remain unanswered. For example, researchers within this space have argued that CIS goes beyond two or more individuals posing question and answers" to each other in their attempt to seek the needed information. If CIS is not just about "question and answers", then what does it exactly constitute? We propose that one way to answer these questions is to conceptualize CIS as being constituted through, and orchestrated via, "narratives". In this research note, we elaborate upon the notion of "narratives", and talk about the potential usefulness of such a conceptualization for furthering CIS research and advancing CSCW scholarship."

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Karunakaran, Arvind; Reddy, Madhu (2012): The Role of Narratives in Collaborative Information Seeking. Proceedings of the 2012 ACM International Conference on Supporting Group Work. DOI: 10.1145/2389176.2389217. New York, NY, USA: Association for Computing Machinery. pp. 273–276. Sanibel Island, Florida, USA

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narratives, collaborative information seeking, cis, theory, collaborative work

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Number of citations to item: 9

  • Arvind Karunakaran, Madhu C. Reddy, Patricia Ruma Spence (2013): Toward a model of collaborative information behavior in organizations, In: Journal of the American Society for Information Science and Technology 12(64), doi:10.1002/asi.22943
  • Nyi Nyi Htun, Martin Halvey, Lynne Baillie (2015): Towards Quantifying the Impact of Non-Uniform Information Access in Collaborative Information Retrieval, In: Proceedings of the 38th International ACM SIGIR Conference on Research and Development in Information Retrieval, doi:10.1145/2766462.2767779
  • Arvind Karunakaran, Madhu Reddy (2012): Barriers to collaborative information seeking in organizations, In: Proceedings of the American Society for Information Science and Technology 1(49), doi:10.1002/meet.14504901169
  • Nyi Nyi Htun, Martin Halvey, Lynne Baillie (2017): How Can We Better Support Users with Non-Uniform Information Access in Collaborative Information Retrieval?, In: Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval, doi:10.1145/3020165.3020171
  • Lara Varpio, Kathy Day, Pat Elliot-Miller, James W King, Craig Kuziemsky, Avi Parush, Tyson Roffey, Judy Rashotte (2015): The impact of adopting EHRs: how losing connectivity affects clinical reasoning, In: Medical Education 5(49), doi:10.1111/medu.12665
  • Dong Whi Yoo, Aditi Bhatnagar, Sindhu Kiranmai Ernala, Asra Ali, Michael L. Birnbaum, Gregory D. Abowd, Munmun De Choudhury (2023): Discussing Social Media During Psychotherapy Consultations: Patient Narratives and Privacy Implications, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(7), doi:10.1145/3579479
  • Saeed Rezaei Sharifabadi, Shahrzad Gholami, Masumeh Karbala Aghaei Kamran (2023): An Attitude toward the Collaborative Information Behavior: A Systematic Review, In: Serials Review 3-4(49), doi:10.1080/00987913.2023.2249783
  • Aditya Johri (2016): Demo or Die, In: Proceedings of the 19th International Conference on Supporting Group Work, doi:10.1145/2957276.2957308
  • Nyi Nyi Htun, Martin Halvey, Lynne Baillie (2017): An Interface for Supporting Asynchronous Multi-Level Collaborative Information Retrieval, In: Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval, doi:10.1145/3020165.3020172
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