Prior-to-request and request behaviors within elderly day care: Implications for developing service robots for use in multiparty settings

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dc.contributor.authorYamazaki, Keiichi
dc.contributor.authorKawashima, Michie
dc.contributor.authorKuno, Yoshinori
dc.contributor.authorAkiya, Naonori
dc.contributor.authorBurdelski, Matthew
dc.contributor.authorYamazaki, Akiko
dc.contributor.authorKuzuoka, Hideaki
dc.date.accessioned2017-04-15T11:46:20Z
dc.date.available2017-04-15T11:46:20Z
dc.date.issued2007
dc.description.abstractThe rapidly expanding elderly population in Japan and other industrialized countries has posed an enormous challenge to the systems of healthcare that serve elderly citizens. This study examines naturally occurring interaction within elderly day care in Japan, and discusses the implications for developing robotic systems that can provide service in elderly care contexts. The interaction analysis focuses on prior-to-request and request behaviors involving elderly visitors and caregivers in multiparty settings. In particular, it delineates the ways caregivers’ displays of availability affects elderly visitors’ behavior prior to initiating a request, revealing that visitors observe caregivers prior to initiating a request, and initiation is contingent upon caregivers’ displayed availability. The findings are discussed in relation to our work in designing an autonomous and remote- controlled robotic system that can be employed in elderly day care centers and other service contexts.
dc.identifier.doi10.1007/978-1-84800-031-5_4
dc.identifier.isbn978-1-84800-031-5
dc.language.isoen
dc.publisherSpringer, London
dc.relation.ispartofECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titlePrior-to-request and request behaviors within elderly day care: Implications for developing service robots for use in multiparty settings
dc.typeText
gi.citation.endPage78
gi.citation.startPage61
gi.conference.date24-28 September 2007
gi.conference.locationLimerick, Ireland
gi.conference.sessiontitleFull Papers

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ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work