Text Document

Prior-to-request and request behaviors within elderly day care: Implications for developing service robots for use in multiparty settings

Abstract

The rapidly expanding elderly population in Japan and other industrialized countries has posed an enormous challenge to the systems of healthcare that serve elderly citizens. This study examines naturally occurring interaction within elderly day care in Japan, and discusses the implications for developing robotic systems that can provide service in elderly care contexts. The interaction analysis focuses on prior-to-request and request behaviors involving elderly visitors and caregivers in multiparty settings. In particular, it delineates the ways caregivers’ displays of availability affects elderly visitors’ behavior prior to initiating a request, revealing that visitors observe caregivers prior to initiating a request, and initiation is contingent upon caregivers’ displayed availability. The findings are discussed in relation to our work in designing an autonomous and remote- controlled robotic system that can be employed in elderly day care centers and other service contexts.

Description

Yamazaki, Keiichi; Kawashima, Michie; Kuno, Yoshinori; Akiya, Naonori; Burdelski, Matthew; Yamazaki, Akiko; Kuzuoka, Hideaki (2007): Prior-to-request and request behaviors within elderly day care: Implications for developing service robots for use in multiparty settings. ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work. DOI: 10.1007/978-1-84800-031-5_4. Springer, London. ISBN: 978-1-84800-031-5. pp. 61-78. Full Papers. Limerick, Ireland. 24-28 September 2007

Keywords

Citation

URI

URI

Endorsement

Review

Supplemented By

Referenced By


Number of citations to item: 34

  • Karola Pitsch (2015): Limits and opportunities for mathematizing communicational conduct for social robotics in the real world? Toward enabling a robot to make use of the human’s competences, In: AI & SOCIETY 4(31), doi:10.1007/s00146-015-0629-0
  • Chao Shi, Satoru Satake, Takayuki Kanda, Hiroshi Ishiguro (2017): Field Trial for Social Robots that Invite Visitors to Stores, In: Journal of the Robotics Society of Japan 4(35), doi:10.7210/jrsj.35.334
  • Yoshinori Kuno (2011): , In: Journal of the Robotics Society of Japan 1(29), doi:10.7210/jrsj.29.27
  • J. Rios-Martinez, A. Spalanzani, C. Laugier (2014): From Proxemics Theory to Socially-Aware Navigation: A Survey, In: International Journal of Social Robotics 2(7), doi:10.1007/s12369-014-0251-1
  • Yoshinori Kobayashi, Masahiko Gyoda, Tomoya Tabata, Yoshinori Kuno, Keiichi Yamazaki, Momoyo Shibuya, Yukiko Seki, Akiko Yamazaki (2011): A considerate care robot able to serve in multi-party settings, In: 2011 RO-MAN, doi:10.1109/roman.2011.6005286
  • Satoru Satake, Takayuki Kanda, Dylan F. Glas, Michita Imai, Hiroshi Ishiguro, Norihiro Hagita (2013): A Robot that Approaches Pedestrians, In: IEEE Transactions on Robotics 2(29), doi:10.1109/tro.2012.2226387
  • Dahyun Kang, Sonya S. Kwak, Hanbyeol Lee, Eun Ho Kim, JongSuk Choi (2020): This or That: The Effect of Robot's Deictic Expression on User's Perception, In: 2020 IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS), doi:10.1109/iros45743.2020.9341067
  • Raphaela Gehle, Karola Pitsch, Timo Dankert, Sebastian Wrede (2017): How to Open an Interaction Between Robot and Museum Visitor?, In: Proceedings of the 2017 ACM/IEEE International Conference on Human-Robot Interaction, doi:10.1145/2909824.3020219
  • Kazuhiro Sasabuchi, Katsushi Ikeuchi, Masayuki Inaba (2018): Agreeing to Interact, In: Companion of the 2018 ACM/IEEE International Conference on Human-Robot Interaction, doi:10.1145/3173386.3173390
  • Hideaki Kuzuoka, Karola Pitsch, Yuya Suzuki, Ikkaku Kawaguchi, Keiichi Yamazaki, Akiko Yamazaki, Yoshinori Kuno, Paul Luff, Christian Heath (2008): Effect of restarts and pauses on achieving a state of mutual orientation between a human and a robot, In: Proceedings of the 2008 ACM conference on Computer supported cooperative work, doi:10.1145/1460563.1460594
  • Chao Shi, Masahiro Shiomi, Takayuki Kanda, Hiroshi Ishiguro, Norihiro Hagita (2015): Measuring Communication Participation to Initiate Conversation in Human–Robot Interaction, In: International Journal of Social Robotics 5(7), doi:10.1007/s12369-015-0285-z
  • Ulyana Kurylo, Jason R. Wilson (2019): Using Human Eye Gaze Patterns as Indicators of Need for Assistance from a Socially Assistive Robot, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-35888-4_19
  • Satoru Satake, Takayuki Kanda, Dylan F. Glas, Michita Imai, Hiroshi Ishiguro, Norihiro Hagita (2010): How to Approach Humans?-Strategies for Social Robots to Initiate Interaction-, In: Journal of the Robotics Society of Japan 3(28), doi:10.7210/jrsj.28.327
  • Tomoya Tabata, Yoshinori Kobayashi, Yoshinori Kuno (2013): Recognition of request through hand gesture for mobile care robots, In: IECON 2013 - 39th Annual Conference of the IEEE Industrial Electronics Society, doi:10.1109/iecon.2013.6700525
  • Laura Stegner, Bilge Mutlu (2022): Designing for Caregiving: Integrating Robotic Assistance in Senior Living Communities, In: Designing Interactive Systems Conference, doi:10.1145/3532106.3533536
  • Shayla Sharmin, Mohammed Moshiul Hoque, S. M. Riazul Islam, Md. Fazlul Kader, Iqbal H. Sarker (2021): Development of Duplex Eye Contact Framework for Human-Robot Inter Communication, In: IEEE Access, doi:10.1109/access.2021.3071129
  • Keith S. Jones, Elizabeth A. Schmidlin (2011): Human-Robot Interaction, In: Reviews of Human Factors and Ergonomics 1(7), doi:10.1177/1557234x11410388
  • M. Golam Rashed, R. Suzuki, A. Lam, Y. Kobayashi, Y. Kuno (2015): Toward Museum Guide Robots Proactively Initiating Interaction with Humans, In: Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction Extended Abstracts, doi:10.1145/2701973.2701974
  • Marvin Brenner, Heike Brock, Andreas Stiegler, Randy Gomez (2021): Developing an Engagement-Aware System for the Detection of Unfocused Interaction, In: 2021 30th IEEE International Conference on Robot & Human Interactive Communication (RO-MAN), doi:10.1109/ro-man50785.2021.9515353
  • Yoshinori Kuno, Yoshinori Kobayashi (2009): , In: Journal of the Robotics Society of Japan 6(27), doi:10.7210/jrsj.27.630
  • Olivier Marion, Rey Stephanie, Voilmy Dimitri, Ganascia Jean-Gabriel (2022): Contributions of user tests in a Living Lab in the co-design process of human robot interaction, In: 2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN), doi:10.1109/ro-man53752.2022.9900862
  • Wesley P. Chan, Matthew K. X. J. Pan, Elizabeth A. Croft, Masayuki Inaba (2019): An Affordance and Distance Minimization Based Method for Computing Object Orientations for Robot Human Handovers, In: International Journal of Social Robotics 1(12), doi:10.1007/s12369-019-00546-7
  • Md. Golam Rashed, Royta Suzuki, Toshiki Kikugawa, Antony Lam, Yoshinori Kobayashi, Yoshinori Kuno (2015): Network Guide Robot System Proactively Initiating Interaction with Humans Based on Their Local and Global Behaviors, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-22186-1_28
  • Satoru Satake, Takayuki Kanda, Dylan F. Glas, Michita Imai, Hiroshi Ishiguro, Norihiro Hagita (2009): How to approach humans?, In: Proceedings of the 4th ACM/IEEE international conference on Human robot interaction, doi:10.1145/1514095.1514117
  • Takamasa Iio, Yuichiro Yoshikawa, Hiroshi Ishiguro (2017): Starting a Conversation by Multi-robot Cooperative Behavior, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-70022-9_73
  • Wenxing Quan, Hitoshi Niwa, Naoto Ishikawa, Yoshinori Kobayashi, Yoshinori Kuno (2011): Assisted-care robot based on sociological interaction analysis, In: Computers in Human Behavior 5(27), doi:10.1016/j.chb.2010.10.022
  • Yoshinori Kobayashi, Yoshinori Kuno, Hitoshi Niwa, Naonori Akiya, Mai Okada, Keiichii Yamazaki, Akiko Yamazaki (2009): Assisted-care robot initiation of communication in multiparty settings, In: CHI '09 Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/1520340.1520538
  • Masahiko Gyoda, Tomoya Tabata, Yoshinori Kobayashi, Yoshinori Kuno (2011): Mobile care robot accepting requests through nonverbal interaction, In: 2011 17th Korea-Japan Joint Workshop on Frontiers of Computer Vision (FCV), doi:10.1109/fcv.2011.5739723
  • Yoshinori Kobayashi, Masahiko Gyoda, Tomoya Tabata, Yoshinori Kuno, Keiichi Yamazaki, Momoyo Shibuya, Yukiko Seki (2011): Assisted-care robot dealing with multiple requests in multi-party settings, In: Proceedings of the 6th international conference on Human-robot interaction, doi:10.1145/1957656.1957714
  • Aye Su Phyo, Hisato Fukuda, Antony Lam, Yoshinori Kobayashi, Yoshinori Kuno (2019): A Human-Robot Interaction System Based on Calling Hand Gestures, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-26766-7_5
  • Yusuke Kato, Takayuki Kanda, Hiroshi Ishiguro (2015): May I help you?, In: Proceedings of the Tenth Annual ACM/IEEE International Conference on Human-Robot Interaction, doi:10.1145/2696454.2696463
  • Keiichi Yamazaki (2011): , In: Journal of the Robotics Society of Japan 1(29), doi:10.7210/jrsj.29.10
  • Takamasa Iio, Yuichiro Yoshikawa, Hiroshi Ishiguro (2023): Multi-robot cooperative behavior for reducing unnaturalness of starting a conversation, In: Advanced Robotics 7(38), doi:10.1080/01691864.2023.2290151
  • Min Zhao, Dan Li, Zhun Wu, Shiyan Li, Xiaonan Zhang, Lu Ye, Guangfu Zhou, Daisong Guan (2019): Stepped Warm-Up–The Progressive Interaction Approach for Human-Robot Interaction in Public, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-23541-3_23
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org