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Reconfiguring collaborative data work

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European Society for Socially Embedded Technologies (EUSSET)


Remote care solutions are implemented in primary and secondary care to improve the treatment and follow up of patients with chronic conditions. However, each context of use has specific characteristics related to the clinical conditions of patients and the work arrangements for providing care remotely. In this paper we explore the data work required in the implementation and scaling of remote care in Norwegian healthcare. Specifically, we focus on the reconfiguration of data work in various contexts of use. We find that implementing remote care requires reconfiguration of collaborative data work to ensure reliable and trustworthy data, to make patient-generated data useful in clinical assessment, and to maintain continuity of care in the illness trajectory. Our findings show the continuous configuration and re-configuration that takes place.


Træland Meum, Torbjørg; Grisot, Miria (2024): Reconfiguring collaborative data work. Proceedings of 22nd European Conference on Computer-Supported Cooperative Work. DOI: 10.48340/ecscw2024_n05. European Society for Socially Embedded Technologies (EUSSET). EISSN: 2510-2591. Notes. Rimini, Italy. 17 June - 21 June, 2024