Design of a Collaborative Disaster Response Process Management System
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We describe in this article a framework for disaster response process management. This framework can be used to develop information systems supporting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is substantial different to it. Another main result of this comparison is that business process management technology, such as flexible workflow systems, are not suitable for disaster response processes. We propose an information system supporting disaster response processes based on our developed framework. Finally we present validation of the information system design and give outlook on our future research.
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Number of citations to item: 11
- Marlen Hofmann, Hans Betke, Stefan Sackmann (2015): Process-oriented disaster response management: a structured literature review, In: Business Process Management Journal 5(21), doi:10.1108/bpmj-07-2014-0069
- Gertraud Peinel, Thomas Rose (2013): Business Processes and Standard Operating Procedures: Two Coins with Similar Sides, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-40358-3_19
- Jorn Franke, Cedric Ulmer, Francois Charoy (2010): Pervasive emergency response process management system, In: 2010 8th IEEE International Conference on Pervasive Computing and Communications Workshops (PERCOM Workshops), doi:10.1109/percomw.2010.5470638
- Katherine Pachón-Carrascal, Jhon Botello Maldonado, Guisselle García-Llinás, César Viloria-Núñez, Daniel Romero-Rodríguez, Aymer Y. Maturana, Katherine Sofia Palacio Salgar (2023): BPM for mutual aid management in industrial emergency response, In: 2023 IEEE International Humanitarian Technology Conference (IHTC), doi:10.1109/ihtc58960.2023.10508837
- Thomas Ziebermayr, Johannes Huber, Stefan Kollarits, Martin Ortner (2011): A Proposal for the Application of Dynamic Workflows in Disaster Management: A Process Model Language Customized for Disaster Management, In: 2011 22nd International Workshop on Database and Expert Systems Applications, doi:10.1109/dexa.2011.6
- Maiquel De Brito, Lauren Thevin, Catherine Garbay, Olivier Boissier, Jomi F. Hübner (2015): Situated Artificial Institution to Support Advanced Regulation in the Field of Crisis Management, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-18944-4_6
- Jörn Franke, François Charoy, Paul El Khoury (2010): Collaborative Coordination of Activities with Temporal Dependencies, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-16934-2_15
- Gertraud Peinel, Thomas Rose, Alexander Wollert (2012): Cross-Organizational Preplanning in Emergency Management with IT-Supported Smart Checklists, In: Communications in Computer and Information Science, doi:10.1007/978-3-642-33161-9_73
- Cedric Ulmer Jorn Franke, Francois Charoy (2010): Coordination and situational awareness for inter-organizational disaster response, In: 2010 IEEE International Conference on Technologies for Homeland Security (HST), doi:10.1109/ths.2010.5654974
- Li Cui, Qiuyan Zhong (2013): Research on Relationships between Response Implementation Activities in Multiple Emergencies Based on Instantiated Knowledge Element, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-39787-5_34
- (missing metadata) doi:10.5283/epub.21242