Working together inside an emailbox

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dc.contributor.authorMuller, Michael J.
dc.contributor.authorGruen, Daniel M.
dc.date.accessioned2017-04-15T11:47:27Z
dc.date.available2017-04-15T11:47:27Z
dc.date.issued2005
dc.description.abstractIn this paper we look at a situation in which email is not simply a channel for collaboration and communication but a site of collaboration itself, involving email inboxes that are jointly accessed by more than one person. We conducted two studies of shared email usage. We learned about a diversity of shared email practices in 14 schools, museums, and support centers through semi-structured interviews and (where feasible) site visits. We also explored in depth one type of shared email usage: executives and assistants sharing an emailbox. We describe the strategies that people use today to meet their collaborative needs by exploiting mailbox structures they currently have. We close with a discussion of email as a site of reinvention – i.e., where users’ work practices have given existing technology new meanings.
dc.identifier.doi10.1007/1-4020-4023-7_6
dc.identifier.isbn978-1-4020-4023-8
dc.language.isoen
dc.publisherSpringer, London
dc.relation.ispartofECSCW 2005: Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleWorking together inside an emailbox
dc.typeText
gi.citation.endPage122
gi.citation.startPage103
gi.conference.date18–22 September 2005
gi.conference.locationParis, France
gi.conference.sessiontitleFull Papers

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ECSCW 2005: Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work