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A model of social, emotional and symbolic aspects of computer-mediated communication within organizations

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Springer

Abstract

Little work has as yet been undertaken into the modelling and formalizing of group, collaborative and cooperative work using computers. This paper sets out to describe and model the social, emotional, and symbolic aspects of computer-based communication within an organization. A descriptive model is developed which relates elements together and an example is given to illustrate some of the elements.

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Sillince, John A. A. (1995): A model of social, emotional and symbolic aspects of computer-mediated communication within organizations. Computer Supported Cooperative Work (CSCW): Vol. 4, No. 1. DOI: 10.1007/BF00823361. Springer. PISSN: 1573-7551

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Computer-supported cooperative work (CSCW), emotion, script, symbol, user interface

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Number of citations to item: 5

  • Thomas Herrmann, Marcel Hoffmann, Kai-Uwe Loser (1999): Modellieren mit SeeMe — Alternativen wider die Trockenlegung feuchter Informationslandschaften, In: Modellierung ’99, doi:10.1007/978-3-322-93104-7_4
  • Ravi Santosh Arvapally, Xiaoqing (Frank) Liu (2013): Polarisation assessment in an intelligent argumentation system using fuzzy clustering algorithm for collaborative decision support, In: Argument & Computation 3(4), doi:10.1080/19462166.2013.794163
  • A. Cockburn (2000): Selecting a project's methodology, In: IEEE Software 4(17), doi:10.1109/52.854070
  • Ravi S. Arvapally, Xiaoqing Frank Liu, Fiona Fui‐Hoon Nah, Wei Jiang (2017): Identifying outlier opinions in an online intelligent argumentation system, In: Concurrency and Computation: Practice and Experience 8(33), doi:10.1002/cpe.4107
  • Madeline Domino, Alan Hevner, Rosann Webb Collins (2002): Applying agile software development processes to global virtual teams, In: Proceedings of the 2002 ACM SIGCPR conference on Computer personnel research, doi:10.1145/512360.512377
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