Impacts vs Implications: Rushed Technology Adoption in Small and Medium Enterprises due to Covid-19 Pandemic

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dc.contributor.authorSyed, Hussain Abid
dc.contributor.authorSchorch, Marén
dc.contributor.authorPinatti de Carvalho, Aparecido Fabiano
dc.contributor.authorMeisner, Konrad
dc.contributor.authorPipek, Volkmar
dc.contributor.authorWulf, Volker
dc.date.accessioned2024-06-06T08:23:19Z
dc.date.available2024-06-06T08:23:19Z
dc.date.issued2024
dc.description.abstractThe surge of digitalization during the pandemic has long-lasting impacts on business organizations: small and medium enterprises (SMEs) rushed towards digitalization to continue operations with the ever-changing local and international implications of the pandemic. This caused these businesses to adopt digital technologies for work and interconnection, often overlooking the necessary use innovations and skills required for long-term usage, with the aim of becoming agile and resilient against the pandemic. To understand the long-term impacts and implications of rushed technology adoption in SMEs, we used case-oriented qualitative comparative analysis (QCA) and content analysis over a collection of thirty semi-structured interviews with SMEs based in Germany. The preliminary findings of our long-term study reveal the haphazard and impulsive decision making in SMEs, rushing towards digitalization to be resilient and agile to the changing work conditions which led to a high demand for technology-related skillset in employees. Through this study we contribute to the understanding of technology adoption, use and appropriation for work in SMEs elaborating the necessity for long-term processual nature which is similar to notion of infrastructuring.en
dc.identifier.doi10.48340/ecscw2024_n07
dc.identifier.eissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/5113
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 22nd European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 8, no. 1
dc.subjectOrganizational Resilience
dc.subjectTechnology Adoption and Use
dc.subjectSmall and Medium Enterprises
dc.subjectSMEs
dc.subjectInfrastructuring
dc.subjectRushed Digitalization
dc.subjectEmpirical Study
dc.titleImpacts vs Implications: Rushed Technology Adoption in Small and Medium Enterprises due to Covid-19 Pandemicen
dc.typeText/Conference Paper
gi.conference.date17 June - 21 June, 2024
gi.conference.locationRimini, Italy
gi.conference.reviewfull
gi.conference.sessiontitleNotes

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