As Technophobia Disappears: Implications for Design

dc.contributor.authorGrudin, Jonathan
dc.contributor.authorTallarico, Shari
dc.contributor.authorCounts, Scott
dc.date.accessioned2023-06-08T11:43:55Z
dc.date.available2023-06-08T11:43:55Z
dc.date.issued2005
dc.description.abstractWe conducted two studies of communication: an ethnographic study of communication primarily in homes, cars, and public places, and a survey of communication in a large corporation. A clear pattern emerged. To a greater degree than expected in the ethnographic study, people were familiar with a broad range of communication tools. Awareness and a lack of anxiety was the norm even for tools that a person rarely or had not yet used. As a result, people frequently shifted to the tool that was most appropriate for a task at hand. The resulting behaviors conflict with popular press images and have implications for the designers of communication tools.en
dc.identifier.doi10.1145/1099203.1099247
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4828
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2005 ACM International Conference on Supporting Group Work
dc.subjectinstant messaging
dc.subjectemail
dc.subjectcomputer-mediated communication
dc.titleAs Technophobia Disappears: Implications for Designen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage256–259
gi.conference.locationSanibel Island, Florida, USA

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