Appropriation and Practices of Working with Voice Assistants in the Kitchen

Abstract

For our research, we focus on the kitchen as an important space at home that is not only used for cooking but also has a strong social role in the household (Johannes-Hornschuh, 2010). Many housekeeping tasks take place in the kitchen that can be supported by VAs, such as managing a shopping list or the (family) calendar or researching nutrition and food. These interactions are interesting to study in terms of their social and collaborative components. The kitchen offers many relevant tasks which are often rather complex and might require mixed- media approaches for successful support that might well exceed the capabilities of the VA technology in the current form (Moore, 2017). Better understanding where there are areas for innovation and what we can learn from the current practices of interaction to work around the current limitations is a further aim of our work.