Making space for values: communication & values levers in a virtual team
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The infrastructure underlying the Internet continues to evolve, with ramifications for not only the technical protocols that govern network functions, but also implications for social, economic, and legal issues. This paper uses ethnography to examine how and why ethical and social issues arise during the design of Named Data Networking, a new approach to Internet architecture. By focusing on communications modes among a distributed team of network architects, it investigates how particular modes may enable or constrain values levers: practices which encourage discussion of values during design. While face-to-face retreats encourage interdisciplinary work and subsequent discussion of moral values, mediated modes of communication tend to constrain values levers. These limitations may be overcome by encouraging communications techniques such as scenarios and demos, which can be used in both face-to-face and mediated settings.
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Number of citations to item: 7
- Rama Adithya Varanasi, Nitesh Goyal (2023): “It is currently hodgepodge”: Examining AI/ML Practitioners’ Challenges during Co-production of Responsible AI Values, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3580903
- Nicolas LaLone (2014): Values levers and the unintended consequences of design, In: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2556420.2556511
- John Zoshak, Kristin Dew (2021): Beyond Kant and Bentham: How Ethical Theories are being used in Artificial Moral Agents, In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445102
- Katie Shilton, Sara Anderson (2016): Blended, Not Bossy: Ethics Roles, Responsibilities and Expertise in Design, In: Interacting with Computers 1(29), doi:10.1093/iwc/iww002
- Katie Shilton (2017): Engaging Values Despite Neutrality, In: Science, Technology, & Human Values 2(43), doi:10.1177/0162243917714869
- Divya Saxena, Vaskar Raychoudhury, Neeraj Suri, Christian Becker, Jiannong Cao (2016): Named Data Networking: A survey, In: Computer Science Review, doi:10.1016/j.cosrev.2016.01.001
- Karen L. Boyd, Katie Shilton (2021): Adapting Ethical Sensitivity as a Construct to Study Technology Design Teams, In: Proceedings of the ACM on Human-Computer Interaction GROUP(5), doi:10.1145/3463929