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Community-Building with Web-Based Systems – Investigating a Hybrid Community of Students

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This paper examines WiInf-Central , the ‘virtual homeplace’ of a student community (on Information Systems) at the University of Hamburg, and focuses on processes of social identity and community-building. Drawing on social-identity theory and communities of practice as our theoretical basis, we illustrate that the processes of identity-building and positive in-group evaluation triggered by WiInf-Central serve as a means for students of Information Systems to assert themselves against faculty members and students of other disciplines. While our study reveals strong mechanisms of social exclusion, inclusion mechanisms have to be assessed in a more differentiated way. In particular, our study shows the emergence of several ‘subgroups’, which appear largely closed to other community members. We ascribe this to both the self-organized and the hybrid – half virtual, half real – nature of the community based on WiInf-Central.

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Rohde, Markus; Reinecke, Leonard; Pape, Bernd; Janneck, Monique (2004): Community-Building with Web-Based Systems – Investigating a Hybrid Community of Students. Computer Supported Cooperative Work (CSCW): Vol. 13. DOI: 10.1007/s10606-004-5066-4. Springer. PISSN: 1573-7551. pp. 471-499

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CommSy, communities of practice (COP), e-community-building, hybrid and self-organized community of students, qualitative interviews, social identity theory (SIT)

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Number of citations to item: 19

  • Brian Thoms (2012): Integrating Blogging and Microblogging to Foster Learning and Social Interaction in Online Learning Communities, In: 2012 45th Hawaii International Conference on System Sciences, doi:10.1109/hicss.2012.332
  • Brian Thoms, Evren Eryilmaz (2014): How media choice affects learner interactions in distance learning classes, In: Computers & Education, doi:10.1016/j.compedu.2014.02.002
  • Cole Freeman, Hamed Alhoori, Murtuza Shahzad (2020): Measuring the Diversity of Facebook Reactions to Research, In: Proceedings of the ACM on Human-Computer Interaction GROUP(4), doi:10.1145/3375192
  • Sean P. Goggins, Giuseppe Valetto, Christopher Mascaro, Kelly Blincoe (2012): Creating a model of the dynamics of socio-technical groups, In: User Modeling and User-Adapted Interaction 4(23), doi:10.1007/s11257-012-9122-3
  • Volker Wulf, Markus Rohde, Volkmar Pipek, Gunnar Stevens (2011): Engaging with practices, In: Proceedings of the ACM 2011 conference on Computer supported cooperative work, doi:10.1145/1958824.1958902
  • Sven Strickroth, Niels Pinkwart (2014): Engineering Hybrid Learning Communities: The Case of a Regional Parent Community, In: Systems 4(2), doi:10.3390/systems2040393
  • Maria Murray, Geertje Slingerland, Nadia Pantidi, John McCarthy (2024): Socially Engaged Art Approaches to CSCW with Young People in Rurban Communities, In: Computer Supported Cooperative Work (CSCW) 4(33), doi:10.1007/s10606-024-09494-x
  • Sean P. Goggins, Michael Gallagher, James Laffey, Chris Amelung (2010): Social Intelligence in Completely Online Groups - Toward Social Prosthetics from Log Data Analysis and Transformation, In: 2010 IEEE Second International Conference on Social Computing, doi:10.1109/socialcom.2010.79
  • Mei-Lien Young, Fan-Chuan Tseng (2008): Interplay between Physical and Virtual Settings for Online Interpersonal Trust Formation in Knowledge-Sharing Practice, In: CyberPsychology & Behavior 1(11), doi:10.1089/cpb.2007.0019
  • Monique Janneck, Henning Staar (2010): Virtual Micro-Politics: Informal Tactics of Influence and Power in Inter-Organizational Networks, In: 2010 43rd Hawaii International Conference on System Sciences, doi:10.1109/hicss.2010.436
  • Jiawei Chen, Xiying Wang, Jordan Beck, Chuqing Wu, John M. Carroll (2019): Beyond Leaders and Followers: Understanding Participation Dynamics in Event-Based Social Networks, In: International Journal of Human–Computer Interaction 20(35), doi:10.1080/10447318.2019.1578548
  • Fan-Chuan Tseng, Feng-Yang Kuo (2010): The way we share and learn: An exploratory study of the self-regulatory mechanisms in the professional online learning community, In: Computers in Human Behavior 5(26), doi:10.1016/j.chb.2010.03.005
  • Monique Janneck, Petra Saskia Bayerl, Jana-Eva Dietel (2013): The Minimal Group Paradigm in Virtual Teams, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-39062-3_29
  • B. Thoms (2011): A Dynamic Social Feedback System to Support Learning and Social Interaction in Higher Education, In: IEEE Transactions on Learning Technologies 4(4), doi:10.1109/tlt.2011.9
  • Sean P. Goggins, James Laffey, Michael Gallagher (2011): Completely online group formation and development: small groups as socio‐technical systems, In: Information Technology & People 2(24), doi:10.1108/09593841111137322
  • Monique Janneck (2010): Making the Invisible Visible: Design Guidelines for Supporting Social Awareness in Distributed Collaboration, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-642-12436-5_14
  • Khuloud Abou Amsha, Erik Gronvall, Joanna Saad-Sulonen (2023): Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant Concepts, In: The 11th International Conference on Communities and Technologies (C&T), doi:10.1145/3593743.3593778
  • Brian Thoms, Evren Eryilmaz (2013): Introducing a twitter discussion board to support learning in online and blended learning environments, In: Education and Information Technologies 2(20), doi:10.1007/s10639-013-9279-3
  • Brian Thoms, Nathan Garrett, Terry Ryan (2010): The Design and Evaluation of a Peer Ratings System for Online Learning Communities, In: 2010 43rd Hawaii International Conference on System Sciences, doi:10.1109/hicss.2010.370
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