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The integration of asynchronous and synchronous communication support in cooperative systems

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2006

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COOP 2006: Cooperative Systems Design - Seamless Integration of Artifacts and Conversations - Enhanced Concepts of Infrastructure for Communication

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IOS Press

Abstract

This paper presents the design and a first evaluation of the cooperative system KOLUMBUS 2 that integrates synchronous and asynchronous communication support and the joint work on material. The design is theory driven and bases on context-oriented communication theory and media synchronicity theory. The evaluation revealed mixed acceptance. While the design of KOLUMBUS chat with references, clipboard and list of topics was widely accepted problems occurred with the integration. Based on these results ideas for further improvements are shown.

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Kienle, Andrea (2006): The integration of asynchronous and synchronous communication support in cooperative systems. COOP 2006: Cooperative Systems Design - Seamless Integration of Artifacts and Conversations - Enhanced Concepts of Infrastructure for Communication. IOS Press. ISBN: 978-1-58603-604-1. pp. 180-195. Carry-le-Rouet, France. 9-12 May 2006

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COOP 2006: Proceedings of the 7th International Conference on Designing Cooperative Systems