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Supporting Groupware Conventions through Contextual Awareness

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1997

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ECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work
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Kluwer Academic Publishers, Dordrecht, The Netherlands

Abstract

Conventions are an important part of articulation work. They are a means to merge the various perspectives and workstyles that are involved in handling shared objects in CSCW. We report on convention use with a groupware system used in a government ministry. Our findings suggest that defining, establishing, and following conventions is aided by the visibility of other people's activities using the system. We describe a prototype that supports users in maintaining conventions by providing awareness facilities and an overview for shared objects.

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Mark, Gloria; Fuchs, Ludwin; Sohlenkamp, Markus (1997): Supporting Groupware Conventions through Contextual Awareness. ECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work. Kluwer Academic Publishers, Dordrecht, The Netherlands. ISBN: 978-94-015-7372-6. pp. 253-268. Full Papers. Lancaster, United Kingdom. 7-11 September 1997

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ECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work