Worksome but Rewarding – Stakeholder Perceptions on Value in Collaborative Design Work
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Springer, London
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In this paper, we examine collaborative design projects in school contexts with many different stakeholders. We look at the value created for and by different stakeholders, focusing on value as a benefit, which is experienced – perceived and determined – by the beneficiaries themselves in the value co-creation process. As our focus is in “value-in-use”, i.e., value which emerges through activities taking place in a specific space, time, and context, we define value through subjective experience of people involved. We apply in our study the concept of value co-creation, where value is understood emerging from collaborative activity between actors participating in the activity. We see that the value co-creation lens provides a useful means for the CSCW community to scrutinize and make sense of collaborative design projects. We categorized the perceived value for each stakeholder and discuss how these categories can help in gaining a deeper understanding of the value gained in collaborative design work as well as how value co-creation lens in more general can be used as a tool in collaborative design projects.
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value co-creation, collaborative design work, service-dominant logic, stakeholders, school, children, teachers, principals
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Number of citations to item: 16
- Joni Matias Rajala, Marianne Kinnula, Netta Iivari, Tonja Molin-Juustila (2024): Does Participation Matter? Exploring Upper Secondary School Students’ Expectations and Perceptions of Value in IS Outreach Programs, In: Lecture Notes in Information Systems and Organisation, doi:10.1007/978-3-031-57189-3_4
- Sumita Sharma, Netta Iivari, Marianne Kinnula, Grace Eden, Alipta Ballav, Rocio Fatas, Ritwik Kar, Deepak Ranjan Padhi, Vahid Sadeghie, Pratiti Sarkar, Riya Sinha, Rucha Tulaskar, Nikita Valluri (2021): From Mild to Wild: Reimagining Friendships and Romance in the Time of Pandemic Using Design Fiction, In: Designing Interactive Systems Conference 2021, doi:10.1145/3461778.3462110
- Marianne Kinnula, Netta Iivari, Jerry Alan Fails (2021): Children’s learning in focus: Creating value through diversity and transdisciplinary work in design, digital fabrication, and making with children, In: International Journal of Child-Computer Interaction, doi:10.1016/j.ijcci.2020.100246
- Firas Al Laban, Martin Reger, Ulrike Lucke (2022): Closing the Policy Gap in the Academic Bridge, In: Education Sciences 12(12), doi:10.3390/educsci12120930
- Peter Börjesson, Wolmet Barendregt, Eva Eriksson, Olof Torgersson, Tilde Bekker (2019): Teachers' Expected and Perceived Gains of Participation in Classroom Based Design Activities, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300387
- Sumita Sharma, Krishnaveni Achary, Marianne Kinnula, Behnaz Norouzi, Henrietta Kinnula, Netta Iivari, Leena Ventä-Olkkonen, Jenni Holappa (2022): To Empower or Provoke? Exploring approaches for participatory design at schools for neurodiverse individuals in India, In: International Journal of Child-Computer Interaction, doi:10.1016/j.ijcci.2022.100521
- Joanna Saad-Sulonen, Amalia de Götzen, Nicola Morelli, Luca Simeone (2020): Service design and participatory design: time to join forces?, In: Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 2, doi:10.1145/3384772.3385133
- Marianne Kinnula, Netta Iivari (2019): Empowered to Make a Change, In: Proceedings of the FabLearn Europe 2019 Conference, doi:10.1145/3335055.3335071
- Anik Shekhar Bal, Jonna Käpylä, Hongxiu Li, Nina Helander (2023): Collaborative Value Co-creation from a Stakeholder Perspective: A Literature Review, In: Journal of Creating Value 2(9), doi:10.1177/23949643231151831
- Babak A. Farshchian, Marius Mikalsen (2023): Using a Service Lens to Better Understand Practices –and Vice Versa, In: Computer Supported Cooperative Work (CSCW) 3(33), doi:10.1007/s10606-023-09478-3
- Heidi Hartikainen, Leena Ventä-Olkkonen, Marianne Kinnula, Netta Iivari (2023): “We were proud of our idea”: How teens and teachers gained value in an entrepreneurship and making project, In: International Journal of Child-Computer Interaction, doi:10.1016/j.ijcci.2022.100552
- Leena Ventä-Olkkonen, Marianne Kinnula, Heidi Hartikainen, Netta Iivari (2020): Embedded assumptions in design and Making projects with children, In: 32nd Australian Conference on Human-Computer Interaction, doi:10.1145/3441000.3441077
- Sumita Sharma, Noura Howell, Leena Ventä-Olkkonen, Netta Iivari, Grace Eden, Heidi Hartikainen, Marianne Kinnula, Eva Durall, Michael Nitsche, Jussi Okkonen, Supratim Pait, Elisa Rubegni, Wouter Sluis-Thiescheffer, Lonneke van der Velden, Uttishta Sreerama Varanasi (2024): Promoting Criticality with Design Futuring with Young Children, In: Nordic Conference on Human-Computer Interaction, doi:10.1145/3679318.3685335
- Marianne Kinnula, Netta Iivari (2021): Manifesto for children’s genuine participation in digital technology design and making, In: International Journal of Child-Computer Interaction, doi:10.1016/j.ijcci.2020.100244
- Sara Willermark, Lena Pareto (2020): Unpacking the Role of Boundaries in Computer-Supported Collaborative Teaching, In: Computer Supported Cooperative Work (CSCW) 6(29), doi:10.1007/s10606-020-09378-w
- Sanna Tuomela, Netta Iivari, Rauli Svento (2019): User values of smart home energy management system, In: Proceedings of the 18th International Conference on Mobile and Ubiquitous Multimedia, doi:10.1145/3365610.3365641