Conference Paper

Effects of Comment Curation and Opposition on Coherence in Online Policy Discussion

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Association for Computing Machinery

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Public concern related to a policy may span a range of topics. As a result, policy discussions struggle to deeply examine any one topic before moving to the next. In policy deliberation research, this is referred to as a problem of topical coherence. In an experiment, we curated the comments in a policy discussion to prioritize arguments for or against a policy proposal, and examined how this curation and participants' initial positions of support or opposition to the policy affected the coherence of their contributions to existing topics. We found an asymmetric interaction between participants' initial positions and comment curation: participants with different initial positions had unequal reactions to curation that foregrounded comments with which they disagreed. This asymmetry implies that the factors underlying coherence are more nuanced than prioritizing participants' agreement or disagreement. We discuss how this finding relates to curating for coherent disagreement, and for curation more generally in deliberative processes.

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McInnis, Brian; Cosley, Dan; Baumer, Eric; Leshed, Gilly (2018): Effects of Comment Curation and Opposition on Coherence in Online Policy Discussion. Proceedings of the 2018 ACM International Conference on Supporting Group Work. DOI: 10.1145/3148330.3148348. Association for Computing Machinery. pp. 347–358. Sanibel Island, Florida, USA

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Number of citations to item: 5

  • Justine Zhang, Sendhil Mullainathan, Cristian Danescu-Niculescu-Mizil (2020): Quantifying the Causal Effects of Conversational Tendencies, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(4), doi:10.1145/3415202
  • Brian James McInnis, Lu Sun, Jungwon Shin, Steven P. Dow (2020): Rare, but Valuable: Understanding Data-centered Talk in News Website Comment Sections, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(4), doi:10.1145/3415245
  • Brian McInnis, Gilly Leshed, Dan Cosley (2018): Crafting Policy Discussion Prompts as a Task for Newcomers, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274390
  • Brian McInnis, Xiaotong (Tone) Xu, Steven P. Dow (2018): How Features of a Civic Design Competition Influences the Collective Understanding of a Problem, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274389
  • Brian James McInnis, Leah Ajmani, Steven P. Dow (2022): Engagement or Knowledge Retention: Exploring Trade-offs in Promoting Discussion at News Websites, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555194
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