“What do you want for dinner?” – need anticipation and the design of proactive technologies for the home
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Springer
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This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visible the mundane, ‘seen but unnoticed’ methodologies that household members accountably employ to organise list construction and accomplish calculation on the shop floor. We discuss and reflect on the challenges members’ methodologies pose for proactive systems that seek to support domestic grocery shopping, including the challenges of sensing, learning and predicting, and gearing autonomous agents into social practice within the home.
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Automation, Autonomous agents, Domestic grocery shopping, Ethnomethodology, Proactive technology
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Number of citations to item: 7
- Tommy Nilsson, Andy Crabtree, Joel Fischer, Boriana Koleva (2018): Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home, In: SSRN Electronic Journal, doi:10.2139/ssrn.3220509
- Tommy Nilsson, Andy Crabtree, Joel Fischer, Boriana Koleva (2019): Breaching the future: understanding human challenges of autonomous systems for the home, In: Personal and Ubiquitous Computing 2(23), doi:10.1007/s00779-019-01210-7
- Tommy Nilsson, Joel E. Fischer, Andy Crabtree, Murray Goulden, Jocelyn Spence, Enrico Costanza (2020): Visions, Values, and Videos, In: Proceedings of the 2020 ACM Designing Interactive Systems Conference, doi:10.1145/3357236.3395476
- Andy Crabtree, Lewis Hyland, James Colley, Martin Flintham, Joel E. Fischer, Hyosun Kwon (2019): Probing IoT-based consumer services: ‘insights’ from the connected shower, In: Personal and Ubiquitous Computing 5(24), doi:10.1007/s00779-019-01303-3
- Gustavo Berumen, Joel Fischer, Martin Baumers (2022): Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods, In: Multimodal Technologies and Interaction 11(6), doi:10.3390/mti6110101
- Maria Luce Lupetti, Dave Murray-Rust (2024): (Un)making AI Magic: A Design Taxonomy, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3641954
- Carolina Fuentes, Martin Porcheron, Joel E. Fischer, Enrico Costanza, Obaid Malilk, Sarvapali D. Ramchurn (2019): Tracking the Consumption of Home Essentials, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300869